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Rochester Institute of Technology
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MOOC
In today's business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee's--and their organization's--success.
The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.
- Keywords:
- Management Problem solving Critical thinking Decision making
- Resource Type:
- MOOC
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MOOC
In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and execute. This course, part of the Leadership Essentials Professional Certificate program, complements business communication skills and expands those competencies to provide a foundation for decision-making, consensus-building, and problem-solving within a group environment.
In this course, learners will analyze and evaluate their own experiences of leading and participating in teams, and will relate them to industry examples.
Topics in the course also include:
Team formation and development
Building, leading, organizing, and motivating teams
Managing conflict in groups to build productive professional relationships
Collaboration among cross-functional teams
Interpersonal relationship dynamics in small groups
- Keywords:
- Interpersonal communication Teams in the workplace Business communication
- Resource Type:
- MOOC
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MOOC
Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to. Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories. The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking. In this program, you will learn about: The elements of effective stories and communication strategies, plus how to use them in the workplace. How to use active listening and understand various communication styles to build rapport. How to tailor your messaging to a defined target audience. How to apply basic elements of the speech communication process. How to craft a clear and impactful speech. How to utilize best practices for presenting quantitative data using images. How to incorporate basics of visual design with effective presentation skills.
- Keywords:
- Listening Business communication Public speaking
- Resource Type:
- MOOC
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MOOC
Video games as a medium go back more than 50 years to mainframe computers. Even the central design of video games can be traced back to the first games themselves. To be a good game designer, it's essential to have an understanding of the video game design industry's fascinating history. We've partnered with The Strong National Museum of Play to give you a unique look into the history of all things video game. The International Center for the History of Electronic Games at The Strong is the largest and most comprehensive public assemblage of video games and related materials in the world. The staff are celebrated experts in the field and the ICHEG is visited by scholars of video games from around the world. You'll gain amazing insight into the history of video games with a guided exploration of key artifacts from the collection of more than 100,000 electronic games and materials.
- Subjects:
- Interactive and Digital Media and Computing
- Keywords:
- Video games -- Design History
- Resource Type:
- MOOC
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MOOC
Game designers work with a wide range of asset creators, programmers, producers, and others to bring a video game from concept to product. In this course, you will learn about the different types of teams a game designer is a member of, both large and small.
- Subjects:
- Interactive and Digital Media and Computing
- Keywords:
- Video games -- Design
- Resource Type:
- MOOC
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MOOC
Modern video games are incredibly complex multimedia productions involving still and motion graphics, code, audio, interface elements, narrative elements and much more. In this course, you will learn how and where all these pieces come from, who's in charge of each piece and the different stages of the game design process. We will also show you how everything is brought together to create a final product.
- Subjects:
- Interactive and Digital Media and Computing
- Keywords:
- Video games
- Resource Type:
- MOOC
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MOOC
Creating prototypes puts a proposed solution into action. In this course, you will learn the value of prototypes and user testing as critical components of the design thinking process. You will examine case studies to understand the iterative process of prototyping and discover how new products and ideas can emerge as a result. As part of the Design Thinking MicroMasters program, you will study how to analyze and implement the results of user testing to ensure your solution can fully benefit from this inclusive and innovative process. Best practices for evaluating solutions will also be covered, including surveys, user evaluations, focus groups and interviews.
- Subjects:
- Design Elements
- Keywords:
- Design -- Methodology Industrial design
- Resource Type:
- MOOC
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MOOC
When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience. In this course, part of the Design Thinking MicroMasters program, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs. Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem. You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).
- Subjects:
- Design Elements
- Keywords:
- Design -- Methodology Problem solving Industrial design
- Resource Type:
- MOOC
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MOOC
This course provides an introduction to the foundational activities related to design thinking: a flexible, yet systematic process to define and solve problems. A common misconception is that design thinking requires artistry, but it is not centered on artistic principles. Design thinking is a strategy and mindset that can be applied to any industry to solve problems.
- Subjects:
- Design Elements
- Keywords:
- Design -- Methodology Problem solving Industrial design
- Resource Type:
- MOOC