This video was recorded at MIT World Series - 2002 TR100 Symposium. This session provides a preview of what's new since The Innovator's Dilemma. Most people are convinced that the process of innovation is inherently afflicted by random events. While this is undoubtedly true, Professor Christensen has come to believe that innovation is much less random than many have supposed. In his talk, he describes the variables that affect the probability of success, which management can capably understand and control.