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  • MOOC 
    Design Thinking: Prototyping and User Testing

    Design Thinking: Prototyping and User Testing

    Creating prototypes puts a proposed solution into action. In this course, you will learn the value of prototypes and user testing as critical components of the design thinking process. You will examine case studies to understand the iterative process of prototyping and discover how new products and ideas can emerge as a result. As part of the Design Thinking MicroMasters program, you will study how to analyze and implement the results of user testing to ensure your solution can fully benefit from this inclusive and innovative process. Best practices for evaluating solutions will also be covered, including surveys, user evaluations, focus groups and interviews.

    Subjects:
    Design Elements
    Keywords:
    Design -- Methodology Industrial design
    Resource Type:
    MOOC
     
  • MOOC 
    Design Thinking: Empathizing to Understand the Problem

    Design Thinking: Empathizing to Understand the Problem

    When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience. In this course, part of the Design Thinking MicroMasters program, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs. Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem. You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).

    Subjects:
    Design Elements
    Keywords:
    Design -- Methodology Problem solving Industrial design
    Resource Type:
    MOOC