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    Building Relationships Through Active Listening

    Building Relationships Through Active Listening

    Learners will examine the four steps to listen actively to improve relationships.

    Subjects:
    Management
    Keywords:
    Interpersonal relations Interpersonal communication Industrial management
    Resource Type:
    Others
     
  • Others 
    Test Your Business Etiquette

    Test Your Business Etiquette

    Learners consider a variety of business etiquette situations and determine if the response given is appropriate or inappropriate.

    Keywords:
    Interpersonal relations Business etiquette
    Resource Type:
    Others
     
  • e-book 
    Human Relations

    Human Relations

    Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships. Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life. Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace. From communication challenges to focusing on one's own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career. This book's easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.

    Subjects:
    Management
    Keywords:
    Interpersonal relations Personnel management Textbooks
    Resource Type:
    e-book