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You’re sitting down for dinner with an old friend to catch up. You’re in the middle of sharing an anecdote when their phone dings. Their eyes shift to the screen, and they slide their device into their lap to send a reply.
Most of us have been on both sides of this scenario, and while it may seem harmless, these kinds of distractions during our everyday interactions can make people feel unheard or unimportant, fragment our attention, and hurt our relationships. On the other hand, research shows that active listening — putting your full focus on your conversational partner to truly understand their message — can help us anticipate problems, resolve conflicts, expand our knowledge and build trust.
Like any skill, active listening can be practiced and cultivated. Here are three key ways to become a better listener.
- Keywords:
- Communication Interpersonal communication Interpersonal relations
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- Others
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“Have you ever had this experience?” asks physicist Dominic Walliman in a TEDxEastVan Talk. “You’re having a chat with someone, and they’re telling you something about a subject they’re very interested in or they know a lot about, and you’re following along. Then, at some stage you realize you kind of lost the thread of what they’re saying … You realize you have absolutely no idea what they’re talking about.”
- Keywords:
- Public speaking Interpersonal communication Oral communication
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- Others
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In this article and in the video, below, we'll look at each of the 7 Cs of Communication, and illustrate each element with both good and bad examples.
- Keywords:
- Oral communication Communication Interpersonal communication
- Resource Type:
- Others
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The Better Speaker Series modules are designed as 10-15 minute educational speeches to be given in your club. They give practical tips that can be of benefit to all members.
- Keywords:
- Public speaking Oral communication
- Resource Type:
- Others
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Others
What do you really need to learn in life? How do you teach students to excel? What do successful learners do differently from others? What, in short, are their habits of mind?
Over the last two decades the learning sciences have begun to provide some powerful answers to these questions.
Here are some suggestions, drawing on research, to help you identify the kinds of learning habits likely to help you succeed. Imagine a clock-face. Think of each of the twelve points of its face as we look at twelve key aspects of learning.
- Keywords:
- Learning Study skills
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- Others
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Whether you’re interested in goal setting tips for you, your business, or to gain a deeper understanding of goal setting to help your clients, this SMART goal setting & Action Planning GUIDE can help.
Starting with an overview of the SMART Acronym and a helpful SMART graphic, this guide goes deeply into each element of SMART goal setting. It includes examples and more to help both you and your clients set well-rounded and SMART Goals and Actions!
- Keywords:
- Goal (Psychology) Motivation (Psychology) Goal setting in personnel management
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- Others
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Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facilitate collaboration and teamwork—Zak has developed a framework for creating a culture of trust and building a happier, more loyal, and more productive workforce.
By measuring people’s oxytocin levels in response to various situations—first in the lab and later in the workplace—Zak identified eight key management behaviors that stimulate oxytocin production and generate trust: (1) Recognize excellence. (2) Induce “challenge stress.” (3) Give people discretion in how they do their work. (4) Enable job crafting. (5) Share information broadly. (6) Intentionally build relationships. (7) Facilitate whole-person growth. (8) Show vulnerability.
Ultimately, Zak concludes, managers can cultivate trust by setting a clear direction, giving people what they need to see it through, and then getting out of their way. In short, to boost engagement, treat people like responsible adults.
- Keywords:
- Personnel management Corporate culture Employee motivation Trust
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- Others
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Teamwork has a dramatic effect on organizational performance.
An effective team can help an organization achieve incredible results.
A team that is not working can cause unnecessary disruption, failed delivery and strategic failure.
Nowadays it is almost impossible to avoid being a member of team. If you're not on an official team at work, chances are you function within one in one way or another. So it's important for your personal and career development to know your teamworking strengths and weaknesses.
This assessment helps you uncover common teamworking problems that you might be experiencing. Once you've completed the assessment, we direct you towards team tools that will help you to improve and develop these important skills.
- Keywords:
- Teams in the workplace Performance Organizational effectiveness
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- Others
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You can't just switch on teamwork. It takes time for a new team to "gel" and work to its full potential. What's more, team members go through stages as they move from strangers to co-workers.
Bruce Tuckman's Forming, Storming, Norming, and Performing model describes these stages. When you understand Tuckman's model, you'll know how to help your new team to become effective – faster. Let's look at how.
- Keywords:
- Teams in the workplace Teams in the workplace -- Management
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- Others
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Dr Meredith Belbin defines a 'Team Role' as one of nine clusters of behavioural attributes identified by his research at Henley as being effective in order to facilitate team progress.
- Keywords:
- Teams in the workplace Project management
- Resource Type:
- Others