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MOOC
Gone are the days when Problem Solving and Decision Making often happened within the four walls of a top boss’s cabin. In the beginning of this century - As we blinked our eyes, the world changed, cabins broke down to give way to open offices, traditional management hierarchy collapsed and saw a horizontal spread. With delegation and authority batons being passed to the executive and trainee levels, Problem Solving and Decision Making skills became a must have quality at all levels in an organization. In simple words it is – have it or leave it.
That’s less said - Just learning the skill of solving problems and taking good decisions isn’t enough. Today, the modern workplace demands the new age executives and managers to expand their potential of creative thinking and bring it to the table while solving problems and making decisions. There is one more news for you, Creativity, Problem Solving and Decision Making skills are no more confined to the management and leadership levels, students who aspire for their dream jobs to be a reality, also will have to bring these skills along with their candidature.
That is why, we decided to offer this practical and highly researched course with all these 3 skills clubbed into 1 course so that you may not have to search anywhere - anymore.
If at any point of your life, you ever felt the need to work upon your creative thinking ability or your problem solving skills or even your decision making capability, look no further, this course is just the right one for you.
- Course related:
- SD5131 Interdisciplinary Project
- Keywords:
- Problem solving Creative thinking Critical thinking
- Resource Type:
- MOOC
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Video
Frederik Imbo studied theatre at the Royal Conservatory of Ghent and has acted in lots of television series. He founded Imboorling and now has over 15 years' experience in stimulating and supporting people. With the aim of improving their communication skills Frederik gives presentations, workshops, training courses and personal coaching sessions to anyone prepared to make their two ears available.
- Course related:
- HTM3226 Managing Human Resources in Hospitality
- Keywords:
- Personnel management
- Resource Type:
- Video
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Others
The award-winning ProCon.org website serves more than 20 million people each year, including students and teachers in more than 11,000 schools in all 50 states and 90 countries. Additionally, 37 U.S. state governments, 17 U.S. state departments of education, 31 foreign governments, 25 U.S. federal agencies, and thousands of media articles have cited ProCon.org.
- Keywords:
- Critical thinking Current events
- Resource Type:
- Others
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Video
Don’t know where to begin with your research paper? This playlist will provide you clear steps of the research process, covering broad concepts from explaining different types of research, to pinpointing how to write topic sentences. We’re here to guide you every step of the way!
- Keywords:
- Research Report writing
- Resource Type:
- Video
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Video
Don’t know where to begin with your essay? This playlist will provide you clear steps of the essay writing process, covering everything from outlining your essay structure, to writing strong body paragraphs. We’re here to guide you every step of the way!
- Keywords:
- Academic writing Report writing
- Resource Type:
- Video
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e-book
"This book is the result of a co-design project in a class in the Masters of Education program at the University of Calgary. The course, and the resulting book, focus primarily on the safe and ethical use of technology in digital learning environments. The course was organized according to four topics based on Farrow's (2016) Framework for the Ethics of Open Education and discusses Artificial Intelligence (AI) , social networking services (SNS), 3D printing, resource sharing, adaptive learning systems, STEM, assistive technologies, admissions, and communications. In each of the nine chapters, the authors discuss the connection to the value of technology in education, and practical possibilities of learning technologies for inclusive, participatory, democratic, and pluralistic educational paradigms."--BCcampus website.
- Keywords:
- Educational technology Education -- Philosophy
- Resource Type:
- e-book
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e-book
"This book offers study skills and practices for college and university students to help them make a positive transition to post-secondary education, learn how to be a successful student, and make the most of their learning experience. This textbook was created to provide a resource for the ABE provincial level course, Student Success, and it provides resources to meet all the required and optional learning outcomes. The course can be used an elective course towards the BC Adult Graduation Diploma. Students don't need to be taking a Student Success course to benefit from this text. Post-secondary students can use this material to help them become better, more successful students. Faculty can use any parts of it to give to their students in any of their courses as applicable. Others (anyone) can use applicable life skills chapters. The book is written so each chapter stands on its own as an independent topic and doesn't require knowledge of previous chapters, so students and instructors can use only the sections they need"--BCcampus website.
- Keywords:
- Business writing Life skills Textbooks Study skills Communication of technical information Time management
- Resource Type:
- e-book
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Video
If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS! COMMON QUESTIONS ASKED ABOUT HOTEL MANAGER INTERVIEWS Q. What questions do they ask in a hotel interview? Q. How should I prepare for a hotel interview? Q. What questions should I ask a hotel manager? Q. Why do you want to be a hotel manager? Q. What are the duties of a hotel manager? HOTEL MANAGEMENT / MANAGER INTERVIEW QUESTIONS & ANSWERS Q1. Tell me about yourself and why you want to become a Hotel Manager? Q2. What are the most important skills and qualities needed within hotel management? Q3. Why do you want to work for our hotel? Q4. Explain how you’d resolve an issue with an extremely irate guest? Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance? Q6. Give me some examples of outstanding customer service? Q7. Tell me about a situation when you went above and beyond what was required? Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel? Q9. Give me a brilliant example of when you provided outstanding customer service? Q10. What steps would take to improve the guest experience and customer service levels at the hotel? Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint? Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them? Q13. Where do you see yourself in 5 years' time? Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing? Q15. What’s the first thing you would when you start within this hotel management role? Q16. What style of management do you have? Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience? Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years? Q19. Why do you want to leave your current job to become our hotel manager? Q20. What’s your biggest weakness? Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?
- Course related:
- HTM4311 Hotel Professional Development
- Keywords:
- Hotel management -- Vocational guidance Hospitality industry -- Vocational guidance Employment interviewing Job hunting
- Resource Type:
- Video
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e-book
There are several textbooks for students whose majors include internships in human services, broadly defined, such case management, counseling, criminal justice, and social work. Most of these books are written in an academic format. Typically, it involves an introduction to a theoretical orientation that concerns working with others followed by a series of chapters devoted to learning professional skills associated with a given discipline. This approach is fine, as far as it goes, but also has two drawbacks. One is that the texts are usually sold by main stream publishers, which means they are expensive. Another is that they seldom address what might be described as the experiential dimension of the internship that most beginners face on their own. This new book addresses both concerns. The fact that it is offered as a free text addresses the first issue, of course, but the second one requires a new approach. It began with asking students to talk about what they experienced when going through their first internship and what they would tell others about how to make it a successful one. That work led to a structured narrative about basic practical topics, such as finding an internship, getting started there, making effective use of supervision, understanding ethics, appreciating cultural diversity, becoming competent, and completing the internship. The text includes descriptions, suggestions, and exercises. It may be used as either a primary course text or, due to its relative brevity, a supplemental one. Although the lead editor is an experienced clinician and professor who has supervised internships for a variety of human services majors over many years, the book was written with and for students to make it more readable and more useful.
- Keywords:
- Internship programs Academic achievement Textbooks
- Resource Type:
- e-book
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e-book
OpenStax College Success is a comprehensive and contemporary resource that serves First Year Experience, Student Success, and College Transition courses. Developed with the support of hundreds of faculty and coordinators, the book addresses the evolving challenges and opportunities of today’s diverse students. Engagement, self-analysis, personal responsibility, and student support are reflected throughout the material. College Success also includes an array of student surveys and opinion polls, and OpenStax will regularly provide the results to adopting faculty.
- Keywords:
- College student orientation Study skills Academic achievement Textbooks
- Resource Type:
- e-book
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