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This video was recorded at 5th Annual European Semantic Web Conference (ESWC), Tenerife 2008. The degree of automation in the management of the business process space of single enterprises and whole value chains is still unsatisfying. A key source of problems are representational heterogeneities between the various perspectives and the various stages in the life-cycles of business processes. Typical examples are incompatible representations of the managerial vs. the IT perspective, or the gap between normative modeling for compliance purposes and process execution log data. As early as in the 1990s, researchers have evaluated the potential of using ontologies for improving business process management in the context of the TOVE project; however, the impact of that work remained beyond initial expectations. Since 2005, there is now a renewed and growing interest in exploiting ontologies, of varying expressivity and focus, for advancing the state of the art in business process management, in particular in ERP-centric IT landscapes. The term "Semantic Business Process Management" has been suggested for the described branch of research in an early 2005 paper, which is now frequently cited as the first description of the overall vision. A flagship activity in the field is the European research project "SUPER", with more than a dozen premier industrial and academic partners, among them SAP, IDS Scheer, and IBM. In the past two years, substantial advancement has been made in investigating the theoretical and practical branches of this vision. However, the interdisciplinary nature of the topic requires a tight collaboration of researcher from multiple fields of, namely the BPM, SOA, Semantic Web, Semantic Web services, and Economics communities. There is a clear need for an annual event at which those communities meet, debate, challenge each others approaches, and eventually align their research efforts. Due to the strong involvement of Semantic Web researchers in the field, ESWC is the ideal target venue for this event. In this workshop, we want to bring together experts from the relevant communities and help reach agreement on a roadmap for SBPM research. We aim at bundling experiences and prototypes from the successful application of Semantic Web technology to BPM in various industries, like automotive, engineering, chemical and pharmaceutical, and services domains. The particular focus is on deriving reusable best-practices from such experiences, and to yield convincing showcases of semantic technology.
- Subjects:
- Management and Computing
- Keywords:
- Industrial management Workflow -- Management
- Resource Type:
- Presentation
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Presentation
This video was recorded at 5th Annual European Semantic Web Conference (ESWC), Tenerife 2008. The degree of automation in the management of the business process space of single enterprises and whole value chains is still unsatisfying. A key source of problems are representational heterogeneities between the various perspectives and the various stages in the life-cycles of business processes. Typical examples are incompatible representations of the managerial vs. the IT perspective, or the gap between normative modeling for compliance purposes and process execution log data. As early as in the 1990s, researchers have evaluated the potential of using ontologies for improving business process management in the context of the TOVE project; however, the impact of that work remained beyond initial expectations. Since 2005, there is now a renewed and growing interest in exploiting ontologies, of varying expressivity and focus, for advancing the state of the art in business process management, in particular in ERP-centric IT landscapes. The term "Semantic Business Process Management" has been suggested for the described branch of research in an early 2005 paper, which is now frequently cited as the first description of the overall vision. A flagship activity in the field is the European research project "SUPER", with more than a dozen premier industrial and academic partners, among them SAP, IDS Scheer, and IBM. In the past two years, substantial advancement has been made in investigating the theoretical and practical branches of this vision. However, the interdisciplinary nature of the topic requires a tight collaboration of researcher from multiple fields of, namely the BPM, SOA, Semantic Web, Semantic Web services, and Economics communities. There is a clear need for an annual event at which those communities meet, debate, challenge each others approaches, and eventually align their research efforts. Due to the strong involvement of Semantic Web researchers in the field, ESWC is the ideal target venue for this event. In this workshop, we want to bring together experts from the relevant communities and help reach agreement on a roadmap for SBPM research. We aim at bundling experiences and prototypes from the successful application of Semantic Web technology to BPM in various industries, like automotive, engineering, chemical and pharmaceutical, and services domains. The particular focus is on deriving reusable best-practices from such experiences, and to yield convincing showcases of semantic technology.
- Subjects:
- Management and Computing
- Keywords:
- Industrial management Workflow -- Management
- Resource Type:
- Presentation
-
-
Presentation
This video was recorded at 5th Annual European Semantic Web Conference (ESWC), Tenerife 2008. The degree of automation in the management of the business process space of single enterprises and whole value chains is still unsatisfying. A key source of problems are representational heterogeneities between the various perspectives and the various stages in the life-cycles of business processes. Typical examples are incompatible representations of the managerial vs. the IT perspective, or the gap between normative modeling for compliance purposes and process execution log data. As early as in the 1990s, researchers have evaluated the potential of using ontologies for improving business process management in the context of the TOVE project; however, the impact of that work remained beyond initial expectations. Since 2005, there is now a renewed and growing interest in exploiting ontologies, of varying expressivity and focus, for advancing the state of the art in business process management, in particular in ERP-centric IT landscapes. The term "Semantic Business Process Management" has been suggested for the described branch of research in an early 2005 paper, which is now frequently cited as the first description of the overall vision. A flagship activity in the field is the European research project "SUPER", with more than a dozen premier industrial and academic partners, among them SAP, IDS Scheer, and IBM. In the past two years, substantial advancement has been made in investigating the theoretical and practical branches of this vision. However, the interdisciplinary nature of the topic requires a tight collaboration of researcher from multiple fields of, namely the BPM, SOA, Semantic Web, Semantic Web services, and Economics communities. There is a clear need for an annual event at which those communities meet, debate, challenge each others approaches, and eventually align their research efforts. Due to the strong involvement of Semantic Web researchers in the field, ESWC is the ideal target venue for this event. In this workshop, we want to bring together experts from the relevant communities and help reach agreement on a roadmap for SBPM research. We aim at bundling experiences and prototypes from the successful application of Semantic Web technology to BPM in various industries, like automotive, engineering, chemical and pharmaceutical, and services domains. The particular focus is on deriving reusable best-practices from such experiences, and to yield convincing showcases of semantic technology.
- Subjects:
- Management and Computing
- Keywords:
- Industrial management Workflow -- Management
- Resource Type:
- Presentation
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Video
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Video
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Video
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Video
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Video
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Presentation
This video was recorded at 16th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining (KDD), Washington 2010. In 2009 IBM was recognized as a finalist of the INFORMS Edelman competition for its predictive modeling initiative to improve the productivity of its global salesforce and with an estimated business impact of ~ 100 Million dollars. The first component implements some traditional propensity modeling to identify new sales opportunities and is currently used by over 13,000 sales reps. The second 'wallet estimation' component is used strategically to allocate sales resources based on validated analytical estimates of revenue opportunity. In this case study we cover the key elements leading to the success including the data integration, data mining and predictive modeling, solution delivery, human guided model validation, integration of the business process and we conclude with an assessment of the bottom-line business impact.
- Subjects:
- Management and Computing
- Keywords:
- Management -- Data processing Sales management -- Data processing
- Resource Type:
- Presentation
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