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Electronic funds transfers
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Case Study
As cashless payments become more common, tipping has declined, impacting front-line service workers who rely on tips for income. To address this, businesses are adopting digital tipping solutions, such as QR codes and personalized tip codes, allowing guests to tip specific staff and ensuring fair distribution. Platforms like Grazzy enable workers to access tips instantly, boosting motivation and service quality. However, challenges remain: some employees have become overly aggressive in soliciting tips, making guests uncomfortable and raising concerns that hotels are shifting compensation responsibility onto customers. Balancing fair compensation, professionalism, and guest experience is crucial for successful digital tipping adoption.
- Subjects:
- Hotel, Travel and Tourism and Food and Beverage
- Keywords:
- Employee motivation Electronic funds transfers Tipping
- Resource Type:
- Case Study
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Courseware
This course seeks to establish understanding of the development processes of societies and economies by studying several dimensions of sustainability (environmental, social, political, institutional, economy, organizational, relational, and personal) and the balance among them. It explores the basics of governmental intervention, focusing on areas such as the judicial system, environment, social security, and health, and builds skills to determine what type of policy is most appropriate. We also consider implications of new technologies on the financial sector: Internationalization of currencies, mobile payment systems, and cryptocurrencies, and discuss the institutional framework to ensure choices are sustainable across all dimensions and applications.
- Subjects:
- Economics
- Keywords:
- Sustainability Electronic funds transfers Macroeconomics Internstional economic relations
- Resource Type:
- Courseware