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Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facilitate collaboration and teamwork—Zak has developed a framework for creating a culture of trust and building a happier, more loyal, and more productive workforce.
By measuring people’s oxytocin levels in response to various situations—first in the lab and later in the workplace—Zak identified eight key management behaviors that stimulate oxytocin production and generate trust: (1) Recognize excellence. (2) Induce “challenge stress.” (3) Give people discretion in how they do their work. (4) Enable job crafting. (5) Share information broadly. (6) Intentionally build relationships. (7) Facilitate whole-person growth. (8) Show vulnerability.
Ultimately, Zak concludes, managers can cultivate trust by setting a clear direction, giving people what they need to see it through, and then getting out of their way. In short, to boost engagement, treat people like responsible adults.
- Keywords:
- Personnel management Corporate culture Employee motivation Trust
- Resource Type:
- Others
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Check out this super quick introductory video on using component libraries for UX. It doesn’t matter if you are a beginner designer or seasoned—this video is essential!
- Subjects:
- Interactive and Digital Media
- Keywords:
- Human-computer interaction Web-based user interfaces User interfaces (Computer systems)
- Resource Type:
- Others
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Diversifly's Unconscious Gender Bias Training.
In this virtual role-play you will learn by experiencing bias as a female character in a typical workplace scene about to unfold around you.
We have developed the world's first mobile corporate learning platform for diversity & inclusion (D&I) in virtual reality…and we support flexible working, so entire workforces can learn anywhere at anytime with just a smartphone and mobile VR goggles to hand (contact us to ship you some!).
- Course related:
- MM5021 Business Ethics
- Subjects:
- Management
- Keywords:
- Sex discrimination in employment Sex discrimination against women
- Resource Type:
- Others
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Others
If you want to build a team of innovative problem-solvers, you should value the humanities just as much as the sciences, says entrepreneur Eric Berridge. He shares why tech companies should look beyond STEM graduates for new hires -- and how people with backgrounds in the arts and humanities can bring creativity and insight to technical workplaces.
- Keywords:
- Science the humanities Vocational guidance
- Resource Type:
- Others