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Video
What makes you speak up -- or not -- when you see something you know is wrong? Memory scientist Julia Shaw explains the psychology of those who witness workplace discrimination and harassment -- and shares actionable steps companies can take to support and amplify their voices.
- Subjects:
- Sociology, Psychology, and Social Sciences
- Keywords:
- Harassment
- Resource Type:
- Video
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Others
Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
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Others
In this interactive object, learners identify the feelings and values that motivate them and others to take responsibility for improving ethics in the workplace.
- Subjects:
- Business Ethics
- Keywords:
- Ethics Business ethics Professional ethics
- Resource Type:
- Others
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Others
Learners read about a process for sorting items in the workplace. "Sort" is the first of the five steps in 5S.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
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Others
The learner will study an effective workplace email being written while a narrator explains the step-by-step process. The learner will distinguish the difference between poorly written and effectively written emails.
- Subjects:
- English Language
- Keywords:
- Commercial correspondence Business writing Letter writing
- Resource Type:
- Others
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Video
In 17 episodes, Evelyn From The Internets will teach you soft skills for business and everyday life! This course is based on a college-level curriculum, with a variety of management and organizational psychology reference texts. By the end of the course, you will be able to: * Hone communication skills you already have to stand out in the workplace * Tackle the job search and negotiate a job offer with organization and confidence * Use time management strategies and set achievable personal and professional goals * Navigate complex situations involving difficult conversations, fairness, power, and trust * Work with a team effectively, from understanding others’ motivations to running a meeting
- Keywords:
- Business -- Vocational guidance Soft skills
- Resource Type:
- Video
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MOOC
Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to. Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories. The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking. In this program, you will learn about: The elements of effective stories and communication strategies, plus how to use them in the workplace. How to use active listening and understand various communication styles to build rapport. How to tailor your messaging to a defined target audience. How to apply basic elements of the speech communication process. How to craft a clear and impactful speech. How to utilize best practices for presenting quantitative data using images. How to incorporate basics of visual design with effective presentation skills.
- Keywords:
- Listening Business communication Public speaking
- Resource Type:
- MOOC