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  • e-book 
    Human Behavior and the Social Environment II

    Human Behavior and the Social Environment II

    These materials will help students and instructors alike explore human behavior and how it is shaped and impacted by both traditional and non-traditional paradigms. This text will also support the reader in having a deeper understanding of how the environment, in all of its complexity, can affect individuals, families, groups, and communities. It is my hope that the information contained in this book will help you, as a future social worker, approach client systems with empathy, understanding, and a compassionate curiosity that allows for comprehensive assessment, individualized approaches to treatment, and continuity of care.

    Subjects:
    Psychology and Social Work and Human Services
    Keywords:
    Human behavior Social service Textbooks
    Resource Type:
    e-book
     
  • e-book 
    Work

    Writing In College: From Competence to Excellence

    Writing in College is designed for students who have largely mastered high-school level conventions of formal academic writing and are now moving beyond the five-paragraph essay to more advanced engagement with text. It is well suited to composition courses or first-year seminars and valuable as a supplemental or recommended text in other writing-intensive classes. It provides a friendly, down-to-earth introduction to professors' goals and expectations, demystifying the norms of the academy and how they shape college writing assignments. Each of the nine chapters can be read separately, and each includes suggested exercises to bring the main messages to life. Students will find in Writing in College a warm invitation to join the academic community as novice scholars and to approach writing as a meaningful medium of thought and communication. With concise discussions, clear multidisciplinary examples, and empathy for the challenges of student life, Guptill conveys a welcoming tone. In addition, each chapter includes Student Voices: peer-to-peer wisdom from real SUNY Brockport students about their strategies for and experiences with college writing. While there are many affordable writing guides available, most focus only on sentence-level issues or, conversely, a broad introduction to making the transition. Writing In College, in contrast, provides both a coherent frame for approaching writing assignments and indispensable advice for effective organization and expression.

    Subjects:
    English Language
    Keywords:
    English language--Composition exercises Textbooks English language -- Rhetoric
    Resource Type:
    e-book
     
  • MOOC 
    Design Thinking: Empathizing to Understand the Problem

    Design Thinking: Empathizing to Understand the Problem

    When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience. In this course, part of the Design Thinking MicroMasters program, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs. Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem. You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).

    Subjects:
    Design Elements
    Keywords:
    Design -- Methodology Problem solving Industrial design
    Resource Type:
    MOOC