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This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Song Guilin, who provided information and insights for this video. This case discusses Douyin, a popular short video platform in China that has launched a 3-day, 2-night hotel room booking marketing project as part of its group buying feature. The marketing strategy involves accurately targeting customers, setting up promotional activities, and strengthening user interaction to boost hotel bookings and improve brand awareness. The outcomes of this project have shown significant improvements in sales performance, expansion of user groups, and enhanced brand recognition for the hotels involved. However, the case also highlights the challenges of intensified market competition and the need for hotels to build trust and improve their data analysis capabilities to optimize their marketing strategies.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝宋桂林為本視頻提供信息和見解。本案例討論了中國流行的短視頻平臺抖音,作為其團購功能的一部分,推出了一個3天2晚的酒店房間預訂營銷專案。行銷策略包括準確定位客戶、設置促銷活動和加強用戶互動,以促進酒店預訂並提高品牌知名度。該專案的成果表明,相關酒店的銷售業績、用戶群體擴大和品牌知名度都有顯著提高。然而,該案例也凸顯了市場競爭加劇的挑戰,以及酒店建立信任和提高數據分析能力以優化行銷策略的必要性。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to He Dan, who provided information and insights for this video. This case discusses the formation of the IHA (International Hotel Alliance) by the Gloria Hotel Group and other hotel chains to expand their global reach and customer base. The alliance aimed to improve service quality, increase brand awareness, and facilitate cross-border hotel reservations and promotional opportunities. The positive trend in outbound tourism, driven by expanded visa-free policies, has further bolstered the IHA's goals of joint branding, channel interconnection, and leveraging the growing Chinese outbound travel market. While the IHA has achieved some initial success, the case highlights ongoing challenges in recruiting more members, ensuring consistent quality across the alliance, and navigating the complexities of cross-border operations and changing travel policies.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝何丹為本視頻提供信息和見解。本案例討論了凱萊酒店集團和其他連鎖酒店成立IHA(國際酒店聯盟),以擴大其全球影響力和客戶群。該聯盟旨在提高服務品質,提高品牌知名度,並促進跨境酒店預訂和促銷機會。在免簽政策擴大的推動下,出境旅遊呈現出良好的發展趨勢,這進一步促進了IHA的目標,即聯合打造品牌、渠道互聯和充分利用日益增長的中國出境旅遊市場。雖然IHA已經取得了一些初步的成功,但該案例凸顯了在招募更多成員、確保整個聯盟的一致品質以及應對跨境運營的複雜性和不斷變化的旅行政策方面的持續挑戰。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Strategic alliances (Business) Hospitality industry -- Marketing
- Resource Type:
- Others
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PDF Video Website
Welcome Designers!
In this course, you will learn to use the most important tools from the field of human-centered design to generate ideas: stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to connect with your customers on a human level, to get beyond what they say and observe what they do.
Developed at the Darden School of Business at the University of Virginia, the courses sees a team of design experts join Jeanne Liedtka to explore some of these critical tools that will spark your creativity and help you discover more about your potential clients.
- Keywords:
- Strategic planning Consumer satisfaction Customer relations
- Resource Type:
- PDF, Video, and Website
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Others
The promotion of camping products with a focus on socializing and active sharing has proven successful in the camping market. The increasing popularity of camping can be attributed to the impact of the pandemic, upgraded consumer demands, media promotions, and policy support. By providing all-inclusive services, organizing engaging events, and facilitating photo sharing, camping sites have attracted customers and generated positive outcomes. Investments have been recovered, a new model site has been established, and financing has been secured for further expansion. However, the industry faces challenges in maintaining quality across camping sites and establishing industry standards. Continuous efforts are needed to improve the camping business and enhance its reputation.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Camping -- Equipment supplies Marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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MOOC
Everyone wishes to know the future!
Although we do not have the magic crystal ball to show us the future, we have interviewed more than forty (40+) international industrialists, academics, and business leaders. They are experts in their area and the drivers behind the industry. Our guests will share their views of the future and potential of the fashion industry with you.
During the interviews, we focused on the following questions:
What are the current challenges?
What are the new main directions in the coming five to ten (5 – 10) years?
What kind of new technologies will become popular?
Will there be any new business models (new ways of doing business)?
What role can a government play?
Will there be any ideology that may bring a big impact?
We fully understand that learners may face the obstacle of terminology and background. We will introduce the background of the fashion supply chain first. Then, we take the learners to attend the interviews week by week, sector by sector. Most importantly, the course content is bilingual in Chinese and English. Learners will enjoy our learning supports.
Suitable for students, consumers, anyone who is interested or working in the fashion business.
- Subjects:
- Fashion retailing and merchandising
- Keywords:
- Retail trade -- Management Clothing trade -- Management Business logistics
- Resource Type:
- MOOC
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Video
Ms Shirley Chan, BBS, JP, Vice Chairman of YGM Trading Ltd. shared her insights on the trend of global fashion supply chain under the "New Normal".
Event date: 24/11/2020
Speaker: Ms Shirley Chan (Vice Chairman, YGM Trading Limited)
Facilitators: Dr Chris Lo (ITC), Dr Fan Di (ITC)
Hosted by: Institute of Textiles and Clothing
- Subjects:
- Fashion retailing and merchandising
- Keywords:
- Clothing trade COVID-19 Pemic (2020-) Clothing trade -- Technological innovations
- Resource Type:
- Video
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Video
The US health care system assumes many things about patients: that they can take off from work in the middle of the day, speak English, have a working telephone and a steady supply of food. Because of that, it's failing many of those who are most in need, says Mitchell Katz, CEO of the largest public health care system in the US. In this eye-opening talk, he shares stories of the challenges low-income patients face -- and how we can build a better system for all.
- Subjects:
- Management of Health Care Services and Health Sciences
- Keywords:
- Medical care Poor -- Health hygiene
- Resource Type:
- Video
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e-journal
In this journal platform, you can find the articles which published under the open license. The journal including the disciplines:
Agriculture Sciences
Environmental Sciences
Social Sciences
Computer Science
- Subjects:
- Marketing, Finance, Environmental Sciences, Economics, Computing, Accounting, Management, and E-Commerce
- Keywords:
- Electronic commerce Marketing Periodicals Industrial management Agriculture Computer science Management Economics Social sciences Environmental sciences Information technology Accounting Finance
- Resource Type:
- e-journal
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e-book
"This book is organized around the fifteen lessons of a Technical Project Management course, with an emphasis on the connections between the various stages and practices of technical project management. After all, in practice, a project manager must continually draw on a wide base of knowledge, connecting, for instance, effective negotiating techniques with best practices for scheduling and resource allocation. No phase of a project unfolds in complete isolation from other phases of the project. Everything is connected. Our goal in this book is to create doors and windows in the normally self-contained silos of activities involved in technical project management, drawing connections between planning and risk management, between risk management and ethics, between ethics and supply chain management, just to name a few of the many connections you will read about in this book"--BCcampus website.
- Subjects:
- Management
- Keywords:
- Project management Leadership
- Resource Type:
- e-book
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Others
Professionals in the water sector require continuous development to be able to stay abreast with the changing environment circumstances. No matter in which stage of your career, IWA provides you with guidance and opportunities to build up the competences required to succeed. This includes a set of tools on how to develop your career, as well as opportunity of professional updating, learning, training and networking. You can find a list of webinars related to water sector.
- Course related:
- CSE20202 Fluid Mechanics for Civil Engineering
- Subjects:
- Environmental Engineering and Hydraulic Engineering
- Keywords:
- Computer programs Water-supply -- Management
- Resource Type:
- Others
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