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Results for: Creator / Instructor Fung, Clare Keywords Data protection

Case Study

Leveraging AI for Internal Communications: Opportunities and Challenges

AI is transforming internal communications by enabling faster content creation, personalized messaging, and real-time translation, boosting productivity and engagement. However, challenges remain around content accuracy, potential bias, and data security, as organizations must ensure that AI-generated communications are reliable and sensitive information is protected from privacy and cybersecurity risks.

Keywords:

Employees -- Effect of technological innovations on Data protection Artificial intelligence Computer security

Resource Type:

Case Study
Case Study

IoT System in Hotel Industry: A Case of The Peninsula Hong Kong

The Peninsula’s SOTI MobiControl IoT system lets guests control in-room functions via tablets, personalizing experiences and enabling targeted upselling. However, while enhancing convenience and loyalty, concerns arise over privacy due to data collection without consent and vulnerability to cyber-attacks, as many IoT devices lack default encryption, risking guest information security.

Subjects:

Hotel, Travel and Tourism

Keywords:

Hospitality industry -- Information technology Data protection Internet of things Computer security

Resource Type:

Case Study

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