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Results for: Creator / Instructor Lo, Ada Keywords Food service management

Case Study

Innovative Dining Offerings A Case of Kowloon Shangri-La

Kowloon Shangri-La stands out with innovative F&B offerings like affordable “Moonlight Hours” Chinese desserts and the eco-friendly Buffet-Box in partnership with CHOMP. However, it faces various challenges including maintaining profitability for low-priced luxury desserts, aligning takeaway concepts with luxury guest expectations, and accurately forecasting Buffet-Box demand to truly minimize food waste.

Subjects:

Food and Beverage and Hotel, Travel and Tourism

Keywords:

Hotel management Food service management Restaurant management

Resource Type:

Case Study

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