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    OER

    Effective Problem-Solving and Decision-Making

    Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects.

    Keywords:
    Decision making Problem solving
    Resource Type:
    PDF, Video, and Website
     
  • Video 
    Work

    How to Solve a Problem in Four Steps: The IDEA Mode

    A highly sought after skill, learn a simple yet effective four step problem solving process using the concept IDEA to identify the problem, develop solutions, execute a plan and then assess your results. The IDEA model is a linear, rational approach that is best suited for well structured problems. For a free course on getting the most out of S.M.A.R.T. Goals https://www.udemy.com/goal-setting/

    Keywords:
    Decision making Problem solving
    Resource Type:
    Video
     
  • Video 
    5 tips to improve your critical thinking - Samantha Agoos

    5 tips to improve your critical thinking - Samantha Agoos

    Every day, a sea of decisions stretches before us, and it’s impossible to make a perfect choice every time. But there are many ways to improve our chances — and one particularly effective technique is critical thinking. Samantha Agoos describes a 5-step process that may help you with any number of problems.

    Keywords:
    Problem solving Critical thinking Decision making
    Resource Type:
    Video
     
  • Video 
    The Psychology Behind Irrational Decisions

    The Psychology Behind Irrational Decisions

    Often people make decisions that are not "rational" from a purely economical point of view — meaning that they don't necessarily lead to the best result. Why is that? Are we just bad at dealing with numbers and odds? Or is there a psychological mechanism behind it? Sara Garofalo explains heuristics, problem-solving approaches based on previous experience and intuition rather than analysis.

    Subjects:
    Psychology
    Keywords:
    Decision making
    Resource Type:
    Video