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This CEO Report is about tapping into the psychological thought-processes of how great problem-solvers see, interpret and makes sense of being stuck with complexity and what they do (or fail to do) to progress. To uncover these underlying thinking patterns we administered a rigorous and systematic interview approach from clinical psychology called, Repertory Grid Technique (RGT). Our sample consists of fifty (50) seasoned CEOs /Executives spanning a wide range of industry sectors. Seven (7) inherent latent themes emerged from our analysis as to what are the core drivers (habits of mind) that help executives open up the alternatives whenever they find themselves stuck with complexity.
- Subjects:
- Management
- Keywords:
- Chief executive officers -- Psychology Problem solving
- Resource Type:
- Others
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Video
This video series is designed to teach bench researchers how scientists develop and execute strategy. Content includes an overview of how scientific enterprises use business strategy such as determining value proposition, identifying stakeholders, and defining vision. Concepts will be reinforced using practical examples from academic and industry settings.
- Subjects:
- Management
- Keywords:
- Strategic planning
- Resource Type:
- Video
-
Video
This video series is designed to teach bench researchers how scientists in scientific enterprises structure business deals to achieve strategic goals. Content covers an overview of the business development process and includes identifying gaps, deal types and structure, and defining success. Concepts will be reinforced using practical examples from academic and industry settings.
- Subjects:
- Management
- Keywords:
- Business planning Industrial management
- Resource Type:
- Video
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Others
Learners write an account of a workplace incident and evaluate statements for objectivity.
- Subjects:
- Management
- Keywords:
- Industrial accidents
- Resource Type:
- Others
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Others
Learners view a heijunka box and read how this tool is used for scheduling production in a pull system.
- Subjects:
- Management
- Keywords:
- Production management Industrial productivity
- Resource Type:
- Others
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Others
The learner will understand the meaning of terms and acronyms commonly used in a lean production system.
- Subjects:
- Management
- Keywords:
- Production control Production management
- Resource Type:
- Others
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Others
Learners answer 24 multiple-choice questions regarding quality assurance. Immediate feedback is provided.
- Subjects:
- Management
- Keywords:
- Quality assurance Quality control
- Resource Type:
- Others
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Others
Learners read a brief description of Kaizen and how it helps to eliminate waste in a process.
- Subjects:
- Management
- Keywords:
- Production management Industrial productivity
- Resource Type:
- Others
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Others
The learner will identify individual roles that help teams accomplish goals.
- Subjects:
- Management
- Keywords:
- Teams in the workplace
- Resource Type:
- Others
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Others
You'll understand how to use a run chart to describe a manufacturing problem.
- Subjects:
- Management
- Keywords:
- Process control Problem solving Production management
- Resource Type:
- Others
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Others
Learners follow the FMEA process to predict potential failures and to prevent them. This activity uses the example of getting to work to help participants comprehend the concepts and to apply them to their own work processes.
- Subjects:
- Management
- Keywords:
- Six sigma (Quality control stard) Corporate culture Production management -- Quality control Process control
- Resource Type:
- Others
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Others
Learners look through a telescope to see what a company chooses to focus on when making decisions about productivity, reducing waste, retraining, solving problems, and motivating employees.
- Subjects:
- Management
- Keywords:
- Organizational effectiveness Organizational change Production management Corporate culture
- Resource Type:
- Others
-
Video
In this screencast, students read about the key differences between management and leadership activities. They will review typical supervisory activities as either management or leadership.
- Subjects:
- Management
- Keywords:
- Industrial management Leadership
- Resource Type:
- Video
-
Others
In this interactive lesson, learners read the rules for filing business records and then test their knowledge in a series of exercises. Immediate feedback is provided
- Subjects:
- Management
- Keywords:
- Records -- Management Filing systems
- Resource Type:
- Others
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Others
In this interactive object, learners read about the differences between push and pull manufacturing systems. A brief quiz completes the activity.
- Subjects:
- Management
- Keywords:
- Production management
- Resource Type:
- Others
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Others
Learners read about the benefits of grouping machines together for an efficient flow of the product.
- Subjects:
- Management
- Keywords:
- Production planning Manufacturing cells
- Resource Type:
- Others
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Video
In this screencast you'll identify and write assertive "I" statements that focus on BCF (behavior, consequences, and feelings).
- Subjects:
- Management
- Keywords:
- Conflict management
- Resource Type:
- Video
-
Others
In this interactive object, learners examine the five problem-solving steps of Define, Measure, Analyze, Improve, and Control. Some of the most common measures and tools are listed for each step.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
Students read how the Plan-Do-Check-Act Cycle is used in problem-solving and process improvement. In an interactive exercise, students organize process improvement steps following this model.
- Subjects:
- Management
- Keywords:
- Process control Industrial management
- Resource Type:
- Others
-
Others
Learners view examples of waste in an office environment and are asked to consider what they can do to eliminate or reduce waste in their own workplace.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
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Others
The learner will examine strategies for evaluating new ideas and accepting change that will enhance teamwork
- Subjects:
- Management
- Keywords:
- Teams in the workplace
- Resource Type:
- Others
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Others
In a series of three interactive exercises, learners explore the relationship between process cycle time and defect detection, and between process cyle time and smaller batch sizes. The techniques of lean/JIT are applied to achieve the continuous improvement (kaizen) goal of reducing inventory by pursuing one-piece flow.
- Subjects:
- Management
- Keywords:
- Production planning Production control
- Resource Type:
- Others
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Others
Students read how profits can be doubled with the elimination of only a fraction of the "waste" in a company's operation.
- Subjects:
- Management
- Keywords:
- Workflow -- Management Process control Production management
- Resource Type:
- Others
-
Others
In this animated object, users view how a kanban signals production to start.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control
- Resource Type:
- Others
-
Others
Learners read descriptions of the following training and certification levels for organizations using a lean approach to quality: "green belt," "black belt," "master black belt," and "champion."
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
Learners read about a process for sorting items in the workplace. "Sort" is the first of the five steps in 5S.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
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Others
Learners read how low defect levels can cut production costs. Six Sigma success means reduced inspection expenses, less rework, and fewer customer complaints.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
Learners read how each of the steps in 5S can be used to organize an office.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
-
Others
Learners read how kanban is used in production control.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control
- Resource Type:
- Others
-
Others
Learners will examine the four steps to listen actively to improve relationships.
- Subjects:
- Management
- Keywords:
- Interpersonal relations Interpersonal communication Industrial management
- Resource Type:
- Others
-
Others
In this learning activity you'll define and explain the broad steps in achieving quality in an organization.
- Subjects:
- Management
- Keywords:
- Quality control Quality assurance Industrial management
- Resource Type:
- Others
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Others
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
- Subjects:
- Management
- Keywords:
- Industrial management
- Resource Type:
- Others
-
Others
Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.
- Subjects:
- Management
- Keywords:
- Root cause analysis Problem solving
- Resource Type:
- Others
-
Others
The learner will become familiar with eight principles of collaborative leadership to build a team where members find satisfaction and reward in their job.
- Subjects:
- Management
- Keywords:
- Leadership Organizational learning
- Resource Type:
- Others
-
Others
Learners review office processes to find ways to save time.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
-
Others
In this learning activity you'll review how to write effective goal statements.
- Subjects:
- Management
- Keywords:
- Employee motivation Corporate culture
- Resource Type:
- Others
-
Others
In this learning activity you'll be introduced to the cause and effect diagram.
- Subjects:
- Management
- Keywords:
- Root cause analysis Problem solving
- Resource Type:
- Others
-
Others
Learners read about the characteristics of a lean/six sigma culture.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard) Corporate culture
- Resource Type:
- Others
-
Others
In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.
- Subjects:
- Management
- Keywords:
- Records -- Management
- Resource Type:
- Others
-
Others
In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.
- Subjects:
- Management
- Keywords:
- Filing systems Records -- Management
- Resource Type:
- Others
-
Others
In this interactive object, learners apply their knowledge of the Association of Records Managers and Administrators (ARMA) filing rules by organizing and filing records alphabetically, numerically, and by subject.
- Subjects:
- Management
- Keywords:
- Filing systems Records -- Management
- Resource Type:
- Others
-
Video
It seems as though Uber upended the taxi industry in less time than it takes to drive across Manhattan at rush hour. How did they do it, and what can legacy companies learn from their example? Business transformation expert Stefan Gross-Selbeck distills the unique qualities of today's most successful start-ups and shares strategies for replicating this spirit of hyper-innovation and disruption in any business.
- Subjects:
- Management
- Keywords:
- Business enterprises -- Technological innovations New business enterprises
- Resource Type:
- Video
-
Video
What do Wal-Mart, Mars and Newscorp have in common? They're family businesses. Vikram Bhalla analyzes the unique strengths and weaknesses of family businesses today, contrasting them with the humble mom-and-pop store the term usually brings to mind. Vikram's research reveals that family businesses in emerging economies are the fastest-growing and most ambitious breed of companies in the world. He maps out some valuable lessons that these successful ventures can share for both family and traditional companies.
- Subjects:
- Management
- Keywords:
- Family-owned business enterprises
- Resource Type:
- Video
-
Video
As the child of Cambodian refugees resettled in the US, Christine Thach grew up in a tight-knit community of former refugees that taught her the value of collective success and interdependence. She credits her community's success to their readiness to embrace a team mentality and to creating a culture of empowerment. Thach argues that the collective success mindset so often seen in refugee communities, and today's competitive capitalist business culture are not at odds -- in fact, they are complementary.
- Subjects:
- Management
- Keywords:
- Industrial management
- Resource Type:
- Video
-
Video
What is it about unfairness? Whether it's not being invited to a friend's wedding or getting penalized for bad luck or an honest mistake, unfairness often makes us so upset that we can't think straight. And it's not just a personal issue -- it's also bad for business, says Marco Alverà. He explains how his company works to create a culture of fairness -- and how tapping into our innate sense of what's right and wrong makes for happier employees and better results.
- Subjects:
- Management
- Keywords:
- Employee motivation Leadership Industrial management
- Resource Type:
- Video
-
Video
As the popularity of remote working continues to spread, workers today can collaborate across cities, countries and even multiple time zones. How does this change office dynamics? And how can we make sure that all employees, both at headquarters and at home, feel connected? Matt Mullenweg, cofounder of Wordpress and CEO of Automattic (which has a 100 percent distributed workforce), shares his secrets.
- Subjects:
- Management
- Keywords:
- Flexible work arrangements
- Resource Type:
- Video
-
Video
How should companies navigate a world of rapid change? Rich Lesser, CEO of Boston Consulting Group, and head of TED Chris Anderson discuss a three-phased approach: flatten, fight, future. In the wake of so much uncertainty, Lesser shares how he's advising business leaders to plan around these phases -- to keep employees safe while continuing to build strong businesses.
- Subjects:
- Management
- Keywords:
- Industrial management Leadership
- Resource Type:
- Video
-
Video
Companies worldwide are pledging to play a more meaningful role in the well-being of their employees, customers and the environment. How can they turn their promises into action? From creating a representative boardroom to committing to measurable sustainability goals, business leader Dame Vivian Hunt discusses the necessary changes companies can make to embrace stakeholder capitalism -- and shares how it could change business for good.
- Subjects:
- Management
- Keywords:
- Social change Industries -- Social aspects Industrial management
- Resource Type:
- Video