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e-book
There is a quote that has been passed down many years and is most recently accounted to P.T. Barnum, “There is a sucker born every minute.” Are you that sucker? If you were, would you like to be “reborn?” The goal of this book is to help you through that “birthing” process. Critical thinking and standing up for your ideas and making decisions are important in both your personal and professional life. How good are we at making the decision to marry? According to the Centers for Disease Control, there is one divorce in America every 36 seconds. That is nearly 2,400 every day. And professionally, the Wall Street Journal predicts the average person will have 7 careers in their lifetime. Critical thinking skills are crucial. Critical thinking is a series learned skills. In each chapter of this book you will find a variety of skills that will help you improve your thinking and argumentative ability. As you improve, you will grow into a more confident person being more in charge of your world and the decisions you make.
- Keywords:
- Critical thinking Textbooks
- Resource Type:
- e-book
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e-book
OpenStax College Success is a comprehensive and contemporary resource that serves First Year Experience, Student Success, and College Transition courses. Developed with the support of hundreds of faculty and coordinators, the book addresses the evolving challenges and opportunities of today’s diverse students. Engagement, self-analysis, personal responsibility, and student support are reflected throughout the material. College Success also includes an array of student surveys and opinion polls, and OpenStax will regularly provide the results to adopting faculty.
- Keywords:
- College student orientation Study skills Academic achievement Textbooks
- Resource Type:
- e-book
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Video
This EndNote tutorial is prepared by Pao Yue-kong Library, Hong Kong Polytechnic University. This video will show you how to create a reference library in EndNote and what it is for. You will also learn recommended practices in naming your reference libraries.
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e-book
"This book is the result of a co-design project in a class in the Masters of Education program at the University of Calgary. The course, and the resulting book, focus primarily on the safe and ethical use of technology in digital learning environments. The course was organized according to four topics based on Farrow's (2016) Framework for the Ethics of Open Education and discusses Artificial Intelligence (AI) , social networking services (SNS), 3D printing, resource sharing, adaptive learning systems, STEM, assistive technologies, admissions, and communications. In each of the nine chapters, the authors discuss the connection to the value of technology in education, and practical possibilities of learning technologies for inclusive, participatory, democratic, and pluralistic educational paradigms."--BCcampus website.
- Keywords:
- Educational technology Education -- Philosophy
- Resource Type:
- e-book
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Video
This video is a step-by-step guide on how to find journal articles on the Hong Kong Polytechnic University Library’s OneSearch platform.
- Keywords:
- Online library catalogs Electronic information resource searching Online bibliographic searching
- Resource Type:
- Video
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Video
This video is a step-by-step guide on how to find both electronic and print books on the Hong Kong Polytechnic University Library’s OneSearch platform.
- Keywords:
- Online library catalogs Online bibliographic searching Library catalogs
- Resource Type:
- Video
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Video
If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS! COMMON QUESTIONS ASKED ABOUT HOTEL MANAGER INTERVIEWS Q. What questions do they ask in a hotel interview? Q. How should I prepare for a hotel interview? Q. What questions should I ask a hotel manager? Q. Why do you want to be a hotel manager? Q. What are the duties of a hotel manager? HOTEL MANAGEMENT / MANAGER INTERVIEW QUESTIONS & ANSWERS Q1. Tell me about yourself and why you want to become a Hotel Manager? Q2. What are the most important skills and qualities needed within hotel management? Q3. Why do you want to work for our hotel? Q4. Explain how you’d resolve an issue with an extremely irate guest? Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance? Q6. Give me some examples of outstanding customer service? Q7. Tell me about a situation when you went above and beyond what was required? Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel? Q9. Give me a brilliant example of when you provided outstanding customer service? Q10. What steps would take to improve the guest experience and customer service levels at the hotel? Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint? Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them? Q13. Where do you see yourself in 5 years' time? Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing? Q15. What’s the first thing you would when you start within this hotel management role? Q16. What style of management do you have? Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience? Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years? Q19. Why do you want to leave your current job to become our hotel manager? Q20. What’s your biggest weakness? Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?
- Course related:
- HTM4311 Hotel Professional Development
- Keywords:
- Hotel management -- Vocational guidance Hospitality industry -- Vocational guidance Employment interviewing Job hunting
- Resource Type:
- Video
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Video
Frederik Imbo studied theatre at the Royal Conservatory of Ghent and has acted in lots of television series. He founded Imboorling and now has over 15 years' experience in stimulating and supporting people. With the aim of improving their communication skills Frederik gives presentations, workshops, training courses and personal coaching sessions to anyone prepared to make their two ears available.
- Course related:
- HTM3226 Managing Human Resources in Hospitality
- Keywords:
- Personnel management
- Resource Type:
- Video
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Others
If you’re a college student, you will probably have to write at least one college-level research paper before you graduate. Writing a good research paper can be daunting if you have never done it before. We’re here to help. This guide walks you through everything you need to do to write an effective, impactful research paper . . . and get the good grade you’re after! Here are the steps and resources you need to write a strong research paper, as well as a checklist to go over to be sure you wrote a good paper. Research writing can be a challenge, but with a little practice, it can become an important part of your academic and professional toolkit.
- Course related:
- ISE549 Management of Innovation and Technology
- Keywords:
- Report writing
- Resource Type:
- Others
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Others
“Have you ever had this experience?” asks physicist Dominic Walliman in a TEDxEastVan Talk. “You’re having a chat with someone, and they’re telling you something about a subject they’re very interested in or they know a lot about, and you’re following along. Then, at some stage you realize you kind of lost the thread of what they’re saying … You realize you have absolutely no idea what they’re talking about.”
- Keywords:
- Public speaking Interpersonal communication Oral communication
- Resource Type:
- Others
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