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  • MOOC 
    Critical Thinking & Problem Solving

    Critical Thinking & Problem Solving

    In today's business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee's--and their organization's--success.
    The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.
    This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

    Keywords:
    Management Problem solving Critical thinking Decision making
    Resource Type:
    MOOC
     
  • MOOC 
    Design Thinking: Prototyping and User Testing

    Design Thinking: Prototyping and User Testing

    Creating prototypes puts a proposed solution into action. In this course, you will learn the value of prototypes and user testing as critical components of the design thinking process. You will examine case studies to understand the iterative process of prototyping and discover how new products and ideas can emerge as a result. As part of the Design Thinking MicroMasters program, you will study how to analyze and implement the results of user testing to ensure your solution can fully benefit from this inclusive and innovative process. Best practices for evaluating solutions will also be covered, including surveys, user evaluations, focus groups and interviews.

    Subjects:
    Design Elements
    Keywords:
    Design -- Methodology Industrial design
    Resource Type:
    MOOC