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Rochester Institute of Technology
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MOOC
Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to. Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories. The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking. In this program, you will learn about: The elements of effective stories and communication strategies, plus how to use them in the workplace. How to use active listening and understand various communication styles to build rapport. How to tailor your messaging to a defined target audience. How to apply basic elements of the speech communication process. How to craft a clear and impactful speech. How to utilize best practices for presenting quantitative data using images. How to incorporate basics of visual design with effective presentation skills.
- Keywords:
- Listening Business communication Public speaking
- Resource Type:
- MOOC
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MOOC
Game designers work with a wide range of asset creators, programmers, producers, and others to bring a video game from concept to product. In this course, you will learn about the different types of teams a game designer is a member of, both large and small.
- Subjects:
- Computing, Data Science and Artificial Intelligence and Interactive and Digital Media
- Keywords:
- Video games -- Design
- Resource Type:
- MOOC
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MOOC
Modern video games are incredibly complex multimedia productions involving still and motion graphics, code, audio, interface elements, narrative elements and much more. In this course, you will learn how and where all these pieces come from, who's in charge of each piece and the different stages of the game design process. We will also show you how everything is brought together to create a final product.
- Subjects:
- Computing, Data Science and Artificial Intelligence and Interactive and Digital Media
- Keywords:
- Video games
- Resource Type:
- MOOC
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MOOC
Creating prototypes puts a proposed solution into action. In this course, you will learn the value of prototypes and user testing as critical components of the design thinking process. You will examine case studies to understand the iterative process of prototyping and discover how new products and ideas can emerge as a result. As part of the Design Thinking MicroMasters program, you will study how to analyze and implement the results of user testing to ensure your solution can fully benefit from this inclusive and innovative process. Best practices for evaluating solutions will also be covered, including surveys, user evaluations, focus groups and interviews.
- Subjects:
- Design Elements
- Keywords:
- Design -- Methodology Industrial design
- Resource Type:
- MOOC
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MOOC
When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience. In this course, part of the Design Thinking MicroMasters program, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs. Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem. You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).
- Subjects:
- Design Elements
- Keywords:
- Design -- Methodology Problem solving Industrial design
- Resource Type:
- MOOC