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University of Pennsylvania
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MOOC
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
- Keywords:
- Business communication Interpersonal communication Communication
- Resource Type:
- MOOC
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MOOC
In this course, you will explore several key issues that educators need to understand about teaching and learning in the digital age. We will look at how online learning is different from traditional methods of learning, examine how the digital practices of young people are continually changing, and explore some key considerations that need to be addressed while designing learning environments that are engaging and student-centered. We will investigate the ways in which education is evolving and, in turn, how the roles of teachers are changing in the digital world. We will review the history of online learning, and some key characteristics of successful online learning spaces. We will learn about digital literacies and how online reading and writing is different from paper-based reading and writing, and what implications this has for schooling. Finally, we will look at some key design considerations that educators need to be mindful of while working toward deeper engagement and meaningful learning experiences. This course is part of the Virtual Online Teaching (VOLT) program at the University of Pennsylvania’s Graduate School of Education. The VOLT program seeks to equip educators with the skills and knowledge necessary to meet the needs of the 21st century learner.
- Keywords:
- Web-based instruction Blended learning Distance education -- Computer-assisted instruction
- Resource Type:
- MOOC