Search Constraints
Number of results to display per page
Results for:
Search Results
-
Others
Students examine examples for calculation yield, throughput yield, rolled throughput yield, and payback, each of which is used to analyze process performance in a Six Sigma project.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
Students read about the use of business cards in various countries and the customs that Americans should follow when presenting a card in those parts of the world.
- Keywords:
- Business cards Business etiquette
- Resource Type:
- Others
-
Others
Learners read how each of the steps in 5S can be used to organize an office.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
-
Others
Learners read how kanban is used in production control.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control
- Resource Type:
- Others
-
Others
Learners listen to effective techniques to successfully interact with customers via the telephone. They also submit their own suggested replies to customers in various scenarios. Topics include general telephone etiquette, dealing with angry callers, working with confused or unsure customers, and managing voicemail. A quiz completes this customer service activity.
- Keywords:
- Telephone etiquette Telephone in business
- Resource Type:
- Others
-
Others
This objects reviews the Five "S" manufacturing system and helps learners to remember the process.
- Keywords:
- Industrial efficiency
- Resource Type:
- Others
-
Others
The learner reads an explanation of all of the elements that comprise a future-state map. A map is shown.
- Keywords:
- Process control Manufacturing processes Production management
- Resource Type:
- Others
-
Others
Learners will examine the four steps to listen actively to improve relationships.
- Subjects:
- Management
- Keywords:
- Interpersonal relations Interpersonal communication Industrial management
- Resource Type:
- Others
-
Others
In this learning activity you'll define and explain the broad steps in achieving quality in an organization.
- Subjects:
- Management
- Keywords:
- Quality control Quality assurance Industrial management
- Resource Type:
- Others
-
Others
Learners read definitions of discrete, continuous, attribute and variable data and view examples of checklist, location and item check sheets.
- Subjects:
- Management
- Keywords:
- Industrial management
- Resource Type:
- Others
-
Others
Learners read about Six Sigma philosophy and methods. The need for high quality levels for today's customers is stressed.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard)
- Resource Type:
- Others
-
Others
The learner will explore the techniques used to identify cause-and-effect relationships of a particular problem.
- Subjects:
- Management
- Keywords:
- Root cause analysis Problem solving
- Resource Type:
- Others
-
Others
The learner will become familiar with eight principles of collaborative leadership to build a team where members find satisfaction and reward in their job.
- Subjects:
- Management
- Keywords:
- Leadership Organizational learning
- Resource Type:
- Others
-
Others
Learners read how to identify a manufacturer's value streams - the first step to value stream mapping.
- Keywords:
- Process control Manufacturing processes Production management
- Resource Type:
- Others
-
Others
Learners review office processes to find ways to save time.
- Subjects:
- Management
- Keywords:
- Work environment Organizational behavior Office management
- Resource Type:
- Others
-
Others
In this learning activity you'll review how to write effective goal statements.
- Subjects:
- Management
- Keywords:
- Employee motivation Corporate culture
- Resource Type:
- Others
-
Others
In this learning activity you'll be introduced to the cause and effect diagram.
- Subjects:
- Management
- Keywords:
- Root cause analysis Problem solving
- Resource Type:
- Others
-
Others
Learners read about the characteristics of a lean/six sigma culture.
- Subjects:
- Management
- Keywords:
- Production management -- Quality control Process control Six sigma (Quality control stard) Corporate culture
- Resource Type:
- Others
-
Others
In this interactive object, learners read an overview of records management and then classify records as "vital," "important," "useful," or "nonessential" in a drag-and-drop exercise.
- Subjects:
- Management
- Keywords:
- Records -- Management
- Resource Type:
- Others
-
Others
In this screencast, learners read an explanation of the file rules and indexing that have been developed by the Association of Records Managers and Administrators.
- Subjects:
- Management
- Keywords:
- Filing systems Records -- Management
- Resource Type:
- Others