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Social Impact Management
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Year
2017
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Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facilitate collaboration and teamwork—Zak has developed a framework for creating a culture of trust and building a happier, more loyal, and more productive workforce.
By measuring people’s oxytocin levels in response to various situations—first in the lab and later in the workplace—Zak identified eight key management behaviors that stimulate oxytocin production and generate trust: (1) Recognize excellence. (2) Induce “challenge stress.” (3) Give people discretion in how they do their work. (4) Enable job crafting. (5) Share information broadly. (6) Intentionally build relationships. (7) Facilitate whole-person growth. (8) Show vulnerability.
Ultimately, Zak concludes, managers can cultivate trust by setting a clear direction, giving people what they need to see it through, and then getting out of their way. In short, to boost engagement, treat people like responsible adults.
- Keywords:
- Personnel management Corporate culture Employee motivation Trust
- Resource Type:
- Others
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Video
"The only way we're going to make substantial progress on the challenging problems of our time is for business to drive the solutions," says social impact strategist Wendy Woods. In a data-packed talk, Woods shares a fresh way to assess the impact all parts of business can have on all parts of society, and then adjust them to not only do less harm but actually improve things. Learn more about how executives can move beyond corporate social responsibility to "total societal impact" -- for the benefit of both a company's bottom line and society at large.
- Subjects:
- Corporate Social Responsibility
- Keywords:
- Industries -- Social aspects Social responsibility of business
- Resource Type:
- Video
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e-book
The authors believe this free of charge book, Fundamentals of Infrastructure Management, will expand the impact of the material and help improve the practice of infrastructure management. By ‘free of charge,' we mean that the material can be freely obtained, but readers should devote time and effort to mastering the material. We have provided problem assignments for various chapters, and we strongly urge readers to undertake the problems as a learning experience. This book grew out of a decade of co-teaching a course entitled ‘Infrastructure Management' at Carnegie Mellon University. Our teaching philosophy was to prepare students for work in the field of infrastructure management. We believe that infrastructure management is a professional endeavor and an attractive professional career. The book is co-authored by two accomplished engineers - each representing professional practice, academic research and theoretical evaluation. Their collective strengths are presented throughout the text and serve to support both the practice of infrastructure management and a role for infrastructure management inquiry and search. Importantly, both co-authors have academic research interests (and a number of research publications) on various topics of infrastructure management. That said, the primary audience for this book is expected to be professionals intending to practice infrastructure management, and only secondarily individuals who intend to pursue a career of research in the area. The text draws examples and discusses a wide variety of infrastructure systems, including roadways, telecommunications, power generation, buildings and systems of infrastructure. We have found that some common fundamentals of asset management, analysis tools and informed decision-making are useful for a variety of such systems. Certainly, many infrastructure managers encounter a variety of infrastructure types during their professional careers. Moreover, due to the functional inter-dependencies of different infrastructure systems, it is certainly advantageous for managers of one infrastructure type to understand other types of infrastructure. For example, roadway managers rely upon the power grid for traffic signal operation.
- Keywords:
- Infrastructure (Economics) -- Management Engineering -- Management Textbooks
- Resource Type:
- e-book
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Courseware
In this nuclear energy course, we will tackle provocative questions such as: -Is nuclear energy a good substitute for fossil fuels to reduce our CO2 emission or not? -Can nuclear reactors operate safely without any harm to the public and environment? -How much nuclear waste is produced and how long does it need to be stored safely? -How can we make nuclear energy clean and more sustainable? -How much are nuclear energy costs? You will learn the physics behind nuclear science, how to gain energy from nuclear fission, how nuclear reactors operate safely, and the life cycle of nuclear fuel: from mining to disposal. In the last part of the course, we will focus on what matters most in the public debate: the economic and social impact of nuclear energy but also the future of energy systems. Practically, we will: -Teach you about nuclear science and technology (radiation and radioactivity, nuclear reactions, nuclear reactors and fuel cycle, economics of nuclear energy, and the sociality aspects) -Show you short videos about the theory and practical implementation of nuclear energy -Stimulate discussion and debate about nuclear energy -Ask you to formulate your own opinion about nuclear energy and its role in society The GENTLE consortium has sponsored and prepared this course. GENTLE is focused on maintaining the current high level of nuclear safety, and developing a highly skilled and well informed nuclear workforce, following the conclusion of the Council of the EU that it “it is essential to maintain in the European Union a high level of training in the nuclear field” to deal with reactor fleet safely, decommission obsolete plants, be involved in new builds where policy dictates, and deal with the legacy and future radioactive wastes.
- Subjects:
- Physics and Electrical Engineering
- Keywords:
- Nuclear engineering Nuclear physics Nuclear energy
- Resource Type:
- Courseware
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Courseware
The world is changing rapidly and full of uncertainties. The future success of a business model depends on how well it is adapted to changing circumstances. Do you want to become aware of the relevant developments in technology, markets and society? And understand how this affects your business? This business and management course will teach you how to stress test your business model. You will learn how to identify the relevant trends and uncertainties and how they impact your business model. You will analyse the strong and weak parts of your business model and look for opportunities to make your business model more robust and future proof. You will learn through real-world examples from well-known companies and interact with fellow entrepreneurs. By the end of this course, you will be able to stress test your own business model to analyse its future success.
- Subjects:
- Management
- Keywords:
- Business planning Strategic planning Industrial management
- Resource Type:
- Courseware