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The lecture commenced with a warm welcome and a brief introduction of the speaker by Prof. CHEN Qingyan, Director of PAIR. Prof. Zheng kickstarted his presentation by outlining the key driving forces of innovation and technologies. He shared that achieving success in the “from zero to one” and the subsequent “from one to N” innovation stages often come with the inevitable “valley of death” period, which spans over a decade. He then elaborated on how he and his team have spent 20 years of relentless effort overcoming the “valleys of death” in studying structural superlubricity, building a model for talent development, and entering into the next “one-to-N” development phase. Prof. Zheng also shared the key turning points in his academic and research journey and outlined how the X-Institute nurtures interdisciplinary research talents.
Event date: 21/11/2024
Speaker: Prof. ZHENG Quanshui (Academician of the Chinese Academy of Sciences, Founding Principal of X-Institute and Professor of Tsinghua Shenzhen International Graduate School, China)
Hosted by: PolyU Academy for Interdisciplinary Research
- Keywords:
- Scientists Technological innovations
- Resource Type:
- Video
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung 's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Cai Qiyao, who provided information and insights for this video. This case discusses that InterContinental Xiamen has created the "Whale Fantasy World" Metaverse family vacation experience, which combines immersive MR technology, interactive devices, and upgraded art and visual displays to provide a unique and engaging parent-child travel experience. The hotel has used a comprehensive digital marketing strategy, including online promotion, offline activities, and strategic partnerships, to attract family tourists and enhance customer satisfaction and loyalty. Despite the high investment and potential competition in the market, the hotel is confident in maintaining its innovation and standing out in the fierce competition by continuously optimizing its product experience and service quality.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝蔡琪瑶為本視頻提供信息和見解。本案例探討廈門洲際酒店打造了「鯨魚奇幻世界」元宇宙家庭度假體驗,結合沉浸式MR技術、互動設備、升級的藝術和視覺展示,提供獨特而引人入勝的親子旅行體驗。酒店採用全面的數字行銷策略,包括線上推廣、線下活動、戰略合作等,吸引家庭遊客,提高客戶滿意度和忠誠度。儘管市場投資高昂,競爭激烈,但酒店有信心保持創新,通過不斷優化產品體驗和服務品質在激烈的競爭中脫穎而出。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Target marketing Family vacations Hospitality industry -- Marketing
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Wang Xiaokkun, who provided information and insights for this video. This case discusses the marketing strategy adopted by the Sanya Xidao Characteristic Tourism Destination, an ancient fishing village with over 400 years of history. To increase its popularity and attract more visitors, the destination upgraded its facilities to integrate local cultural elements, collaborated with popular travel variety shows for promotional exposure, and leveraged social media marketing tactics like influencer partnerships and user-generated content. These efforts significantly increased the destination's popularity, becoming a top tourist attraction in Sanya. However, the case highlights the need for continuous innovation and a careful balance between maintaining the authenticity of the destination and avoiding excessive commercialization.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝王曉昆為本視頻提供信息和見解。本案例討論了擁有400多年歷史的古老漁村三亞西島特色旅遊勝地所採取的行銷策略。為了提高知名度,吸引更多遊客,該目的地對設施進行了升級,融入了當地文化元素,與熱門旅遊綜藝節目合作進行宣傳曝光,並利用社交媒體行銷策略,如影響者合作夥伴關係和使用者生成的內容。這些努力使該目的地的受歡迎程度顯著提高,成為三亞的頂級旅遊景點。然而,該案例凸顯了持續創新的必要性,並在保持目的地的真實性與避免過度商業化之間保持謹慎平衡的必要性。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Internet marketing China -- Hainan Sheng Tourism -- Marketing
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Wang Jiaquan, who provided information and insights for this video. This case discusses the innovative marketing strategies employed by Feiniaoji B&B, a Chinese hospitality brand, focusing on emotional storytelling and new media platforms. The key elements of Feiniaoji's marketing approach include the creation of captivating "mini-movie" advertisements that evoke emotional resonance, the incorporation of literary and artistic styles to appeal to young, lifestyle-oriented consumers, the utilization of interactive short-form video content on platforms like TikTok, and the highlighting of the brand's local cultural heritage and unique service offerings. Through these multifaceted strategies, B&B aimed to differentiate itself in a highly competitive industry, enhance brand loyalty, and address common pain points hospitality providers face. The case emphasizes the importance of content innovation and strategic partnerships in driving successful new media marketing campaigns.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝王加權為本視頻提供信息和見解。本案例討論了中國酒店品牌飛鳥集民宿採用的創新行銷策略,重點關注情感敘事和新媒體平臺的運用。飛鳥集行銷方式的關鍵要素包括製作引人入勝的「微電影」廣告,喚起情感共鳴,融入文學和藝術風格以吸引年輕、以生活方式為導向的消費者,在抖音等平臺上利用互動短視頻內容,以及突出品牌的本土文化底蘊和獨特的服務產品。通過多方面的策略,B&B旨在從競爭激烈的行業中脫穎而出,提高品牌忠誠度,並解決酒店供應商面臨的共同痛點。該案例強調了內容創新和戰略合作夥伴關係在推動新媒體營銷活動成功方面的重要性。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Internet marketing Lodging-houses Bed breakfast accommodations
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Li Yongxing, who provided information and insights for this video. This case discusses precision marketing theory and new media platforms to reach and engage target audiences effectively. The key elements include data-driven target audience positioning, innovative content creation, multi-channel promotion, and user interaction to drive brand awareness, audience coverage, travel intent, and social media influence. The plan acknowledges potential challenges around content homogeneity and low user engagement and proposes to address these through continuous innovation, engagement improvement, and data-driven strategy adjustments.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝李永興為本視頻提供信息和見解。本案例討論了精準營銷理論和新媒體平臺如何有效觸達和吸引目標受眾。關鍵要素包括數據驅動的目標受眾定位、創新內容創作、多渠道推廣和用戶互動,以提高品牌知名度、受眾覆蓋率、旅遊意向和社交媒體影響力。該計劃承認內容同質化和用戶參與度低的潛在挑戰,並建議通過持續創新、參與度改進和數據驅動的戰略調整來解決這些問題。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Tourism -- Marketing Culture tourism
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Zhang Jun, who provided information and insights for this video. This case discusses the importance of managing customer expectations and experiences in the hotel industry, particularly during the COVID-19 pandemic. It highlights business travelers' increased demand for disinfection and epidemic prevention measures and how a hotel's ability to exceed these expectations can lead to customer loyalty and repeat stays. The case provides a personal account of a customer's experience with a hotel that promptly and efficiently provided additional disinfectant wipes, exceeding the customer's expectations. The case also underscores the need for continuous innovation, the importance of empowering frontline staff to meet customer needs, and the significance of improving the overall customer consumption habits and the hotel's soft environment.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝張軍為本視頻提供信息和見解。本案例討論了管理酒店業客戶期望和體驗的重要性,尤其是在COVID-19大流行期間。它強調了商務旅客對消毒和防疫措施的需求增加,以及酒店超越這些期望的能力如何導致客戶忠誠度和重複住宿。該案例提供了客戶在酒店體驗的個人帳戶,該酒店及時有效地提供了額外的消毒濕巾,超出了客戶的期望。該案例也凸顯了持續創新的必要性,授權一線員工滿足客戶需求的重要性,以及改善客戶整體消費習慣和酒店軟環境的重要性。
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Hospitality industry -- Customer services Hospitality industry -- Marketing Customer relations -- Management
- Resource Type:
- Others
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Others
This video is made by Dr. Pearl Lin and Dr. Clare Fung's project, "Great Case of Marketing in the Hospitality and Tourism Industry." A special thanks to Liu Hao, who provided information and insights for this video. This case discusses how the Chinese tea brand Naixue collaborated with musician Jay Chou's Fantasy album to create a successful marketing campaign. Naixue leveraged Chou's massive fanbase by co-branding with the album, allowing them to use Chou's image and music without the high endorsement fees. They created a "Fantasy Music Universe" virtual space where consumers could access digital products and rewards by purchasing co-branded items. This innovative digital and experiential marketing strategy led to record-breaking sales, enhanced Naixue's brand image, and showcased the power of AI and digital technology in modern marketing. However, the case also highlights the need for brands to balance technological innovation with maintaining brand integrity and transparency to sustain long-term consumer trust.
本視頻由林博士和馮博士的專案「酒店和旅遊業行銷的傑出案例」製作。特別感謝劉昊為本視頻提供信息和見解。本案例討論了中國茶飲品牌奈雪如何與音樂家周杰倫的Fantasy專輯合作,打造成功的營銷活動。奈雪利用周杰倫的龐大粉絲群,與周傑倫的專輯進行聯合品牌推廣,使他們能夠使用周杰倫的形象和音樂,而無需支付高昂的代言費。他們創建了一個「范特西音樂宇宙」虛擬空間,消費者可以通過購買聯名商品來獲得數位產品和獎勵。這種創新的數位和體驗式行銷策略帶來了創紀錄的銷售額,提升了奈雪的品牌形象,並展示了人工智慧和數位技術在現代行銷中的力量。然而,該案也凸顯了品牌需要在技術創新與保持品牌完整性和透明度之間取得平衡,以維持長期的消費者信任。
- Subjects:
- Food and Beverage and Hotel, Travel and Tourism
- Keywords:
- Strategic planning Beverages -- Marketing
- Resource Type:
- Others
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Video
The seminar commenced with a welcome speech and speaker introduction by Prof. WANG Zuankai, Associate Vice President (Research and Innovation) of PolyU. This was followed by Prof. Leng’s presentation. He first provided a brief background about shape memory polymers (SMP), pointing out that these smart materials can reversibly change between permanent and temporary shapes in response to changes in external stimuli such as temperature. Next, he gave an overview of the researchers from different scientific research institutions and universities around the world who specialise in SMP research, and the types of SMP materials that HIT researchers focus on. He said that SMP are hard to actuate and their recovery strength and speed are low, and so relevant solutions to these challenges are important for the development of SMP composites (SMPC). Prof. Leng then gave examples demonstrating how SMPC can be prepared through actuation methods involving different stimuli such as heat, electricity, magnetism, radio frequency, solution/water, light, etc. He mentioned that SMPC can be used to prepare various structures for aerospace, smart manufacturing, photoelectric applications, microelectromechanical systems applications, and smart clothing. After that, Prof. Leng introduced 4D printing, a novel additive manufacturing process for producing printed objects that can adaptively change their configurations/properties in response to external stimuli. He mentioned that 4D printing is important for producing a range of SMPC-based materials for biomedical applications. To conclude, Prof. Leng said that SMP research is a fast-growing emerging research field. He anticipated that shape memory smart structures incorporated with sensors, actuators, and controllers, would be widely used in aerospace, civil aviation, automotive, energy and daily life.
Event date: 15/07/2024
Speaker: Prof. LENG Jinsong
Hosted by: PolyU Academy for Interdisciplinary Research
- Keywords:
- Smart materials Polymeric composites Additive manufacturing Shape memory polymers
- Resource Type:
- Video
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Video
The lecture commenced with a welcome speech and speaker introduction by Prof. CHEN Qingyan, Director of PAIR, followed by a presentation by Prof. Cui. He first shared his scientific journey by reminiscing about the old days when he moved abroad to develop an academic career after graduating in China and gradually became a highly successful scientist. Next, he explained the importance of interdisciplinary research and shared how the combination of medical science and engineering enables the development of health technologies such as imaging, keyhole surgery, in vitro diagnostics, in vitro fertilisation, etc. Prof. Cui emphasised that scientists are to “discover” and find out “how a thing happens” whereas engineers are to “create” and “make things happen”. He then gave some advice on how to do well in interdisciplinary research and shared some innovations in microbioreactor and point-of-care testing developed by him and his team which has achieved great success in research commercialisation and made significant contributions to drug discovery and public health. To conclude, Prof. Cui shared that scientific success is based on many factors, including team, facilities, timing, luck, etc., and encouraged the next generation of engineers and scientists to consider a career in biomedical engineering, an exciting and rewarding domain.
Following the lecture, a lively and insightful question-and-answer session was moderated by Ir Prof. ZHANG Ming, Director of the Research Institute for Sports Science and Technology (RISports), Head of the Department of Biomedical Engineering and Chair Professor of Biomechanics. The audience had fruitful discussions with Prof. Cui.
Event date: 23/04/2024
Speaker: Prof. Zhanfeng CUI (University of Oxford)
Hosted by: PolyU Academy for Interdisciplinary Research
- Keywords:
- Interdisciplinary research Interdisciplinary approach in education
- Resource Type:
- Video
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Video
The lecture commenced with a welcome speech and speaker introduction by Prof. WANG Zuankai, Associate Vice President (Research and Innovation). In his presentation, Prof. Chen first gave a brief introduction to the United Nations’ 17 Sustainable Development Goals (SDGs) as well as the SDG monitoring practices in Mainland China. He pointed out that the Nation has adopted the high quality sustainable development concept, which emphasises harmonising the social, economic and environmental aspects in national development. Next, he elaborated on a pilot project that he led to measure Deqing County’s progress towards SDGs using geospatial and statistical information. The project was selected by the UN Department of Economic and Social Affairs as one of the first 16 good SDGs’ practices in 2020. After that, Prof. Chen shared that the achievement of sustainable development requires holistic and systematic research to build a digital governance system that can provide the basis for the scientific and orderly development of national territorial space. He also explained how territorial space sustainability studies can help unveil and analyse various patterns, such as the distributions of population, enterprises and public service facilities, and the relationships between them. To conclude, Prof. Chen introduced the national program on the development of the Realistic Geospatial Landscape Model (3dRGLm), which can generate digital description and representation of the real 3D geospatial spaces. This new geographic information system can support the Nation in achieving natural resources management and high quality sustainable development.
A question-and-answer session moderated by Prof. DING Xiaoli, Director of the Research Institute for Land and Space (RILS) and Prof. WENG Qihao, Associate Director of RILS, followed. The online and on-site audience engaged in a productive discussion with Prof. Chen.
Event date: 27/03/2024
Speaker: Prof. Jun CHEN (National Geomatics Center of China)
Hosted by: PolyU Academy for Interdisciplinary Research
- Keywords:
- Sustainable development Geospatial data China Sustainable Development Goals Geographic information systems
- Resource Type:
- Video