Search Constraints
Number of results to display per page
Results for:
business
Remove constraint business
Search Results
-
MOOC
Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
- Keywords:
- Business communication Interpersonal communication Communication
- Resource Type:
- MOOC
-
Others
Whether you’re interested in goal setting tips for you, your business, or to gain a deeper understanding of goal setting to help your clients, this SMART goal setting & Action Planning GUIDE can help.
Starting with an overview of the SMART Acronym and a helpful SMART graphic, this guide goes deeply into each element of SMART goal setting. It includes examples and more to help both you and your clients set well-rounded and SMART Goals and Actions!
- Keywords:
- Goal (Psychology) Motivation (Psychology) Goal setting in personnel management
- Resource Type:
- Others
-
Video
Adaptability is having the skills to cope with change as work and industry evolve. In this 5-minute video, you’ll learn how to become an agent of change to improve your outcomes and growth in your area of business.
- Keywords:
- Organizational behavior Change (Psychology) Adaptability (Psychology) Organizational change -- Management
- Resource Type:
- Video
-
Video
Ken Cooper, Global Head of HR for Bloomberg, shares his insights on why being adaptable matters for individuals and organizations to remain relevant in an ever-changing world.
- Keywords:
- Organizational behavior Change (Psychology) Adaptability (Psychology) Organizational change -- Management
- Resource Type:
- Video
-
MOOC
To survive in today’s constantly changing business landscape requires being comfortable in uncertainty. Adaptability is what allows people and businesses to solve problems, overcome challenges and move back from the edge of attrition to the more stable ground of relevance. Adaptability is everything. — Jeff Boss, Forbes
Adaptability refers to your ability change your actions, course, or approach in order to suit different conditions or environments. Adaptability implies a sense of personal choice, of purposefully navigating—rather than being driven by—changing circumstances.
Resilience is the capacity to recover quickly from difficulties. Resilience gives you the ability to bounce forward with new insights and learning you can carry into the future.
Both adaptability and resilience include the ability to assess an evolving situation from multiple perspectives, to shift thinking and viewpoint, and to choose the best response. Adaptable people flourish amidst chaos while inflexible people flounder. Adapters find openings in situations where others only see closure. This 4-module course will give you knowledge and tools to become more adaptable and resilient in your workplace and in your life.
- Keywords:
- Adaptability (Psychology) Resilience (Personality trait) Change (Psychology)
- Resource Type:
- MOOC
-
MOOC
Everyone experiences adversity and stress at some level, whether it’s the pressure to perform in school or work, relationship problems, financial difficulties, or simply the number of tasks to do in a short period of time. All stress isn’t bad, but chronic stress can take its toll on our minds, bodies, and behavior. Research has shown that people can learn and use specific resilience skills (such as optimistic thinking, relaxation strategies, choosing one’s attention) and positive routines (good sleep, scheduling in fun, and so on) in order to better manage stress, bounce back quicker after a setback, be more effective in their academic and vocational pursuits, develop stronger relationships with others, be physically and mentally healthy, and be satisfied with their lives overall. In short, resilience is ordinary magic and can be learned. It does not necessarily mean that you have to be born resilient or get lucky in life. The purpose of this course is to teach individuals the science behind becoming a resilient person. Stated simply, resilience is the ability to survive and thrive. Resiliency is not only about your ability to positively adapt in the face of adverse or challenging circumstances (that is, survive), but it is also about learning the positive skills, strategies and routines that enable you to live a happy, fulfilling, and meaningful life (in other words, thrive). This course gives you the permission to take care of yourself in order to effectively manage life stressors and do what matters most in life.
By the end of this course, you will have learned about the knowledge and skills that you can apply in your life now and in the future to be a resilient person.
- Keywords:
- Stress management Resilience (Personality trait)
- Resource Type:
- MOOC
-
Others
Managers have tried various strategies and perks to boost employee engagement—all with little impact on long-term retention and performance. But now, neuroscience offers some answers. Through his research on the brain chemical oxytocin—shown to facilitate collaboration and teamwork—Zak has developed a framework for creating a culture of trust and building a happier, more loyal, and more productive workforce.
By measuring people’s oxytocin levels in response to various situations—first in the lab and later in the workplace—Zak identified eight key management behaviors that stimulate oxytocin production and generate trust: (1) Recognize excellence. (2) Induce “challenge stress.” (3) Give people discretion in how they do their work. (4) Enable job crafting. (5) Share information broadly. (6) Intentionally build relationships. (7) Facilitate whole-person growth. (8) Show vulnerability.
Ultimately, Zak concludes, managers can cultivate trust by setting a clear direction, giving people what they need to see it through, and then getting out of their way. In short, to boost engagement, treat people like responsible adults.
- Keywords:
- Personnel management Corporate culture Employee motivation Trust
- Resource Type:
- Others
-
MOOC
In today’s workplace, professionals don’t work alone, and rarely work with just one other person. More often, we are required to work in groups to strategize, design solutions, ideate, motivate, manage, and execute. This course, part of the Leadership Essentials Professional Certificate program, complements business communication skills and expands those competencies to provide a foundation for decision-making, consensus-building, and problem-solving within a group environment.
In this course, learners will analyze and evaluate their own experiences of leading and participating in teams, and will relate them to industry examples.
Topics in the course also include:
Team formation and development
Building, leading, organizing, and motivating teams
Managing conflict in groups to build productive professional relationships
Collaboration among cross-functional teams
Interpersonal relationship dynamics in small groups
- Keywords:
- Interpersonal communication Teams in the workplace Business communication
- Resource Type:
- MOOC
-
MOOC
In this course, you will enhance your ability and opportunity to work creatively within any organization, learn to understand the importance and role of teamwork within the organization, and develop skills that differentiate yourself as a team player. The professional business skills related to teamwork and creativity gained through this course will help you to succeed working in any organization.
- Keywords:
- Creative thinking Creative ability in business
- Resource Type:
- MOOC
-
Video
Design Thinking is a 5-step process to come up with meaningful ideas that solve real problems for a particular group of people. The process is taught in top design and business schools around the world. It has brought many businesses lots of happy customers and helped entrepreneurs from all around the world, to solve problems with innovative new solutions
- Keywords:
- Creative thinking Thought thinking Problem solving Creative ability
- Resource Type:
- Video