Great Case of Marketing in the Hospitality and Tourism Industry
PolyU OER CollectionsThis collection highlights impactful marketing campaigns in the hospitality and tourism industry.
Student Comment:
This case study collection bridges marketing theory with real-world hospitality practices, featuring campaigns from InterContinental Xiamen and MGM China. It enhanced my understanding of digital marketing strategies, customer engagement, and event positioning, which directly supported my coursework in marketing and management.
Works (163)
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Case Study
Crowne Plaza Zhangjiajie Christmas Mini Market case demonstrated the creation of the hotel as a tourist destination, innovating new ways for guests to experience the hotel and achieving the goal of promoting the recovery of the cultural and tourism market.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Hotels -- Marketing Hospitality industry -- Marketing Fairs
- Resource Type:
- Case Study
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Case Study
The case of the Huaniao Island Working Holiday program demonstrates how the "New Resident Program" increasing the island's popularity and attractiveness.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Tourism -- Marketing Volunteer tourism Hospitality industry -- Marketing
- Resource Type:
- Case Study
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Case Study
The case of West Lake State Guesthouse demonstrates how to combine the local flavor of Hangzhou with breakfast products and successfully create a unique brand image and attract more guests. The anchoring effect has brought new ideas for hotel products and brand building.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- China -- Hangzhou Hotels -- Marketing Hospitality industry -- Marketing Food habits
- Resource Type:
- Case Study
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Case Study
The case of LE MÉRIDIEN Shimei Bay Beach Resort & Spa demonstrates the success of creating hot topics and recreating movie scenes to increase awareness and occupancy rates.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Hotels -- Marketing Health resorts -- Marketing Hospitality industry -- Marketing
- Resource Type:
- Case Study
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Case Study
The Holiday Inn Express case demonstrates how short videos, offline sharing sessions, and diversified activities have established a close emotional bond with the target group.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Social media Internet marketing Hospitality industry -- Marketing Bring (Marketing) Hotels -- Marketing
- Resource Type:
- Case Study
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Case Study
The case of Pullman Hotel Zhoushan has demonstrated that the hotel industry should pay attention to policy and market dynamics, adjust product and marketing strategies promptly, and find new target markets.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Target marketing Hotels -- Marketing Hospitality industry -- Marketing COVID-19 (Disease) -- Economic aspect
- Resource Type:
- Case Study
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Case Study
The case of Da Dong Roast Duck demonstrates the establishment of an excellent corporate image through various marketing strategies such as product innovation, Internet promotion, and internal marketing, which consequently explored more potential consumers.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Hospitality industry -- Marketing China -- Beijing Restaurants -- Marketing
- Resource Type:
- Case Study
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Case Study
The case of Gubei Water Town demonstrates creating a starry town at the foot of the Great Wall based on product innovation and integrated marketing theory, backed by the Simatai Great Wall culture.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Tourism -- Marketing Tourism China -- Beijing
- Resource Type:
- Case Study
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Case Study
The case of Anaya demonstrates how to successfully transform a Gold Coast project into a lifestyle-focused community brand through strategies .
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Tourism -- Marketing Tourism China -- Hebei Sheng
- Resource Type:
- Case Study
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Case Study
The case of Mandarin Oriental Guangzhou demonstrates the integration of the concept of LOHAS (Lifestyles of Health and Sustainability) into the hotel product design, meeting consumer demand for wellness by providing healthy dining and spiritual healing services while highlighting the brand identity of Oriental culture.
- Course related:
- HTM534 Managing Marketing in the Hospitality and Tourism Industry, HTM2302 Accounting and Control in Hospitality and Tourism , HTM2304 Marketing in Hospitality and Tourism , and HTM3202 Financial Management in Hospitality and Tourism
- Subjects:
- Hotel, Travel and Tourism and Marketing
- Keywords:
- Target marketing Hotels -- Marketing Hospitality industry -- Marketing
- Resource Type:
- Case Study


