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Module 1: Introduction to BPM
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Module 1 of ISE457 Business Process Management
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ISE457 Business Process Management
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Don't choose between operational excellence and customer intimacy
Why BPM is so IMPORTANT for Organizations?
What’s in the name “BPM”
The Reality of Processes
Process Management - WHAT WHY HOW
Business Process Management
More about BPM
Interview with Mr. Ivan Cheung
Interview with Dr. Josiah Chan
Hong Kong’s MTR by the numbers
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