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Module 1: Introduction to BPM
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Last Updated: 2019-05-08
Module 1 of ISE457 Business Process Management
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ISE457 Business Process Management
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Don't choose between operational excellence and customer intimacy
1 of 10
Why BPM is so IMPORTANT for Organizations?
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What’s in the name “BPM”
3 of 10
The Reality of Processes
4 of 10
Process Management - WHAT WHY HOW
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Business Process Management
6 of 10
More about BPM
7 of 10
Interview with Mr. Ivan Cheung
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Interview with Dr. Josiah Chan
9 of 10
Hong Kong’s MTR by the numbers
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