Case Study 

Importance of Roster Planning: A Case of Cathay Pacific

Cathay Pacific, Hong Kong’s flagship airline, faced major criticism after mass flight cancellations during peak travel periods, exposing weaknesses in crew planning and digital resource management. While new digital systems and bonuses aim to address staffing issues, concerns remain about pilot fatigue, safety, and the airline’s ability to sustainably support future fleet expansion.

作为香港的旗舰航空公司,国泰航空(Cathay Pacific)在出行高峰期因大规模取消航班而遭受外界强烈批评,这暴露了其在机组排班规划和数字化资源管理方面的短板。尽管国泰试图通过引入全新数字化系统和发放奖金来解决人手调配问题,但外界对于飞行员疲劳、飞行安全以及该航司能否持续支持未来机队扩张的担忧依然存在。


 
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