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Hong Kong Polytechnic University
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Sheraton Grand Hangzhou Binjiang Hotel has joined hands with Tesla, the leading global luxury electric car manufacturer, to provide convenient charging stations and personalized experiences for Tesla owners. The aim is to attract more guests and enhance online exposure. With a focus on luxury travel and innovative experiences, the collaboration targets Tesla owners and potential customers. The marketing strategy includes the installation of additional Tesla destination charging stations, complimentary charging for guests, and customized Tesla-themed afternoon tea. Promotion is carried out on Tesla's app, social media platforms, and travel websites. The collaboration has successfully increased brand awareness, generated additional revenue, expanded the customer base, and positioned the hotel as a leader in the luxury travel industry. Upholding the quality and novelty of customized experiences while ensuring the safety of charging stations present ongoing challenges. The hotel must continue to innovate, meet changing consumer preferences, and prioritize the security of its charging infrastructure. Striving to offer personalized and innovative experiences, Sheraton Grand Hangzhou Binjiang Hotel can maintain its competitive advantage.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Target marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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Others
With the camping industry in China experiencing steady growth, the Grand Bay Hotel Zhuhai has launched the Starry Sky Tent Festival to cater to the changing preferences of consumers. The festival targets families seeking safe and affordable alternatives to traditional travel. Through targeted marketing and personalized experiences, the hotel promotes family-friendly activities and educational entertainment. Customized packages, including themed tents and personalized workouts, enhance the visitor experience. The festival has successfully attracted families, generating significant revenue and gaining potential customers. However, challenges remain in ensuring safety, creating differentiated products, and keeping up with evolving consumer preferences. Further innovation and investment are required to provide personalized and educational experiences for families, ensuring a competitive edge in the market.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Family vacations Target marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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Others
Universal Beijing Resort, the fifth Universal Studios theme park globally, has embarked on a cross-border cooperation with Honor of Kings, a popular Chinese video game. With its extensive influence and user base, Honor of Kings presents a unique opportunity for cultural integration and brand influence at the resort. The marketing strategy centers around creating an immersive interactive experience by blending international theme park elements with local Chinese IP. Themed activities, including a hero parade and meet-and-greet events, along with exclusive merchandise and food offerings, aim to provide visitors with a culturally rich experience. This collaboration has attracted a wider audience, generated positive feedback, and garnered significant social media attention. However, maintaining cultural integration and staying ahead of competing local IP collaborations pose ongoing challenges. The resort must continue to innovate, adapt to visitor preferences, and deliver an extraordinary experience to sustain its competitive advantage in the Chinese-themed park market.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Amusement parks -- China -- Beijing Amusement parks -- Marketing
- Resource Type:
- Others
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Others
Facing the impact of COVID-19, the hospitality industry has witnessed a shift in customer demographics towards family customers, specifically those with children. Shangri-La Qiantan Shanghai aims to stand out from the competition by offering a unique and memorable experience that caters to this new customer base. Through customer segmentation and product differentiation, the hotel has partnered with popular IPs, such as Sesame Street, to provide a range of child-friendly activities and themed rooms. With a customer-centric approach and visual impact, the hotel successfully attracts family customers, resulting in higher occupancy rates and positive reviews. However, the hotel must continue to innovate and adapt to changing trends to maintain its competitive advantage and address the initial investment challenges associated with creating child-friendly amenities.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Family vacations Target marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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Others
In the fiercely competitive hotel market, MGM Grand Sanya, with its hardware shortcomings compared to new luxury hotels in the area, faced challenges and opportunities. To maintain market vitality and achieve revenue growth, the hotel employed effective marketing strategies. By accurately segmenting customer groups and developing tailored products, such as a Suite Terrace Wedding Scene for small-scale outdoor weddings, the hotel increased its visibility and conversion rate. Implementing brand cross-border cooperation, MGM Grand Sanya formed unique joint products to attract more customers and enhance brand exposure. Additionally, through optimizing space scenes and creating popular photo hotspots, the hotel maintained its popularity.
- Subjects:
- Marketing and Hotel, Travel and Tourism
- Keywords:
- Hotels -- Marketing Hospitality industry -- Marketing
- Resource Type:
- Others
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Video
The QS Stars Reimagine Education Awards, backed by the Wharton School, describes itself as “ The global awards for innovative higher education pedagogies enhancing learning and employability”. Over the past few years PolyU has enjoyed much success at these awards with multiple shortlisted and winning entries. In this briefing, Reimagine Education Regional Award 2022: Asia Gold Award winner Dr. Kitty Chan (SN) will share her insights on converting great educational innovations into award-winning applications, as well as the hints on preparing the application materials. EDC and IPAO representatives will provide additional information to support colleagues who are interested in submitting their applications.
Event Date: 27/6/2023
Facilitator(s): Chan Kitty (SN), Anna Seto (IPAO), Kevinia Cheung (EDC), Kai Pan Mark (EDC)
- Keywords:
- Educational innovations Proposal writing for grants Education Higher--Awards
- Resource Type:
- Video
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Video
Generative AI challenges Higher Education institutions, educators and their practices to critically re-appraise the nature of what should and could be assessed. Gen AI can support equity and enhance new assessment designs. However, it also challenges us to reconsider what is valued, who is involved and what assessment can reliably reveal. This workshop will discuss the Australian Higher Education response to generative AI and explore the opportunities and challenges in relation to assessment.
Event Date: 19/6/2023
Facilitator(s): Michael Henderson (Monash University), Dick Chan (EDC)
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Video
A world class AI expert will explain to us in layman terms the power and limitations of generative AI tools, key factors that affect their performances and what users should know before deciding to use these tools and when reviewing the responses from these tools. Be inspired to discover more applications of these tools!
Event Date: 13/6/2023
Presenter: Prof. Usama Fayyad, Executive Director of the Institute for Experiential AI, Khoury College of Computer Sciences, Northeastern University, USA
Facilitator(s): Eric Tsui (EDC), Ioanna Pavlidou (ITS)
- Keywords:
- Machine learning Artificial intelligence Education -- Effect of technological innovations on
- Resource Type:
- Video
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Video
Join colleagues from the Department of Computing (COMP) and the English Language Centre (ELC) as they share their insights, experiences, challenges and plans on redesigning assessments in response to the emergence of generative AI. In this webinar, participants will learn how PolyU staff are adapting their assessment strategies to incorporate AI-generated content, while still maintaining academic integrity and ensuring student learning outcomes are met. This session will provide valuable perspectives for educators who are interested in leveraging AI in their own teaching and assessment practices.
Event Date: 30/5/2023
Facilitator(s): Richard Lui (COMP), Adam Forrester (ELC), Mitesh Patel (EDC)
- Subjects:
- Student Engagement, Assessment & Feedback, Lesson Design, and Good Practices
- Keywords:
- Artificial intelligence Computer-assisted instruction Education -- Effect of technological innovations on Educational technology
- Resource Type:
- Video
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Video
Your teaching scholarship and accolades can now be recorded on the PolyU Scholar’s Hub. Join this workshop tailored for teaching/clinical staff to find out how you can use this platform for systematic documentation and showcase purposes, and how your use of this platform may help increase your eligibility for an upcoming rewards system.
Event Date: 25/5/2023
Facilitator(s): Eric Tsui (EDC), Charles Cheng (IPAO), Vanessa Ramesh Mahboobani (IPAO), Ada Tse (EDC)
- Keywords:
- Academic achievement Scholarly publishing Universities colleges -- Administration
- Resource Type:
- Video