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  • MOOC 
    English@Work: Basic Interview Skills

    English@Work: Basic Interview Skills

    Based on advice from accomplished professionals in the business, HR and academic field, we have created a course that helps you build a solid foundation to succeed in job interviews and get that ultimate call. This course will change the way you prepare for and perform in job interviews.
    By the end of this course, you will have learned how to:
    • achieve interview success in six steps
    • find out how YOU can be an independent learner and become a life-long learner
    • stand out from the crowd using four strategies
    • avoid common mistakes
    • highlight soft and hard skills using appropriate vocabulary and expressions
    • structure impressive answers using four steps
    • express opinions and delaying answers effectively

    Keywords:
    Job hunting Employment interviewing Interviewing
    Resource Type:
    MOOC
     
  • MOOC 
    Improving Communication Skill

    Improving Communication Skill

    Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

    Keywords:
    Business communication Interpersonal communication Communication
    Resource Type:
    MOOC
     
  • MOOC 
    Leveraging strategies to address global communication challenges

    Leveraging strategies to address global communication challenges


    With rapid globalization and proliferation of social media, businesses and organizations are in face of enormous communication challenges. How to communicate effectively on social media, how to manage social media data analysis as well as handling fake news are definitely at the top of the list.
    By seeing challenge as opportunity, this course aims to unfold the communication challenges induced by the rise of social media in business corporations and most importantly, offer solutions to overcome these challenges. In addition, the course serves presents a vantage point to forge an interface of synergy between academics and practitioners to discuss and address global communication challenges. Participants can benefit from meaningful synergy between academics and practitioners as well as learning materials and meaningful multilateral discussions surrounding authentic communication cases and industrial practices engaging both instructors and participants. In sum, this course provides insights for business leaders, senior managerial members, and communication professionals by discussing the major communication challenges encountered by businesses around the world which in turn, helps the participants to advance their career in the ever-changing communication environment.

    Subjects:
    Communication
    Keywords:
    Social media Information technology -- Management
    Resource Type:
    MOOC
     
  • MOOC 
    Professional Certificate in Communication Skills

    Professional Certificate in Communication Skills

    Everyone tells stories—that’s how we build community and share ideas. However, we don’t always communicate our story as effectively as we intend to. Communication in the workplace may take the form of business writing, email communications, in-person discussions, non-verbal communication, public speaking, and even telling stories. The Communication Skills Professional Certificate program focuses on effective business communication skills employers value most, from crafting a powerful story to creating impactful presentations and using tools for public speaking. In this program, you will learn about: The elements of effective stories and communication strategies, plus how to use them in the workplace. How to use active listening and understand various communication styles to build rapport. How to tailor your messaging to a defined target audience. How to apply basic elements of the speech communication process. How to craft a clear and impactful speech. How to utilize best practices for presenting quantitative data using images. How to incorporate basics of visual design with effective presentation skills.

    Keywords:
    Listening Business communication Public speaking
    Resource Type:
    MOOC
     
  • MOOC 
    English@Work: Basic Job Interview Skills

    English@Work: Basic Job Interview Skills

    Based on advice from accomplished professionals in the business, HR and academic field, we have created a course that helps you build a solid foundation to succeed in job interviews and get that ultimate call. This course will change the way you prepare for and perform in job interviews. By the end of this course, you will have learned how to: ☛ achieve interview success in six steps ☛ find out how YOU can be an independent learner and become a life-long learner ☛ stand out from the crowd using four strategies ☛ avoid common mistakes About This Course

    Course related:
    ELC3222 Workplace English for Business Students II, CBS4842 Introduction to Literary Translation, and ELC3221 Workplace English for Business Students I
    Keywords:
    Applications for positions Employment interviewing
    Resource Type:
    MOOC
     
  • MOOC 
    Design Thinking: Empathizing to Understand the Problem

    Design Thinking: Empathizing to Understand the Problem

    When you immerse yourself in the context of the user, you can uncover pain points and find opportunities for improvement or innovation not always evident to your audience. In this course, part of the Design Thinking MicroMasters program, you will learn how to use simple research methodologies including active listening to understand your target audience and uncover their obvious or latent needs. Emphasis will be placed on observation and interviewing as key methods to gain empathy for the user's experience and viewpoint. Equipped with this understanding, you will be prepared to identify and define more accurately the business problem. You will also review case studies and discuss strategies to foster productive client-stakeholder relationships, including user personification, context understanding, and empathy idea mapping (ideas that resonate with your target audience).

    Subjects:
    Design Elements
    Keywords:
    Design -- Methodology Problem solving Industrial design
    Resource Type:
    MOOC
     
  • MOOC 
    Ecodesign for Cities and Suburbs

    Ecodesign for Cities and Suburbs

    Too often modern cities and suburbs are disorganized places where most new development makes daily life less pleasant, creates more traffic congestion, and contributes to climate change. This trend has to change; and our course is going to show you how. Ecodesign means integrating planning, urban design and the conservation of natural systems to produce a sustainable built and natural environment. Ecodesign can be implemented through normal business practices and the kinds of capital programs and regulations already in use in most communities. We will show you how ecodesign has already been used for exceptional projects in many cities and suburbs—from Hammarby Sjöstad in Stockholm to False Creek North in Vancouver to Battery Park City in Manhattan, as well as many smaller-scale examples that can be adopted in any community. Cities and suburbs built according to ecodesign principles can and should become normal, instead of just a few special examples, transforming urban development into desirable, lower-carbon, compact and walkable communities and business centers. As this course describes specific solutions to the vexing urban challenges we all face, course participants can see how these ideas might be applied in their own area. Participants will learn the conceptual framework of ecodesign, see many real, successful examples, and come to understand the tools, processes, and techniques for policy development and implementation. Ecodesign thinking is relevant to anyone who has a part in shaping or influencing the future of cities and suburbs – citizens, students, designers, public officials, and politicians. At the conclusion of the course participants will have the tools and strategies necessary to advocate policies and projects for a neighbourhood or urban district using the ecodesign framework.

    Subjects:
    Environmental Engineering, Building Services Engineering, and Building and Real Estate
    Keywords:
    Cities towns -- Growth City planning -- Environmental aspects Regional planning
    Resource Type:
    MOOC
     
  • MOOC 
    Sustainable Packaging in a Circular Economy

    Sustainable Packaging in a Circular Economy

    It has become almost impossible to imagine what our lives would be like without the many benefits of packaging - just think about the different packaging and single-use items you use on a daily basis. Yet as our global population grows in size and affluence, both our collective demand for packaging materials and the waste we generate as a result will increase dramatically. Currently, large amounts of packaging waste escape formal collection and recycling systems and eventually end up polluting the environment. Moreover, their material value is forever lost to the economy. The Ellen MacArthur Foundation estimates that uncollected plastic packaging waste alone is worth somewhere between 80 to 120 billion dollars a year. So how can we improve packaging systems in order to capture this wasted potential? Clearly, the way we currently design, recover, and reuse packaging urgently needs a rethink! In this course, you will learn about the design of sustainable packaging systems. To do so we will explore the design and business strategies of the circular economy. Contrary to our current industrial model, which extracts, uses and ultimately disposes of resources, a circular economy is regenerative by design. This means that products and services are reimagined from a systems perspective in order to minimize waste, maximize positive economic, environmental and social impacts, and keep resources locked in a cycle of restoration. This course is for you if you are interested in learning about sustainable packaging design. You'll also benefit if you are a professional in the packaging industry and want to learn how to find circular opportunities in your work. Students - particularly in design - will be able to broaden their knowledge of circular design and business strategies.

    Subjects:
    Product Design
    Keywords:
    Packaging -- Environmental aspects Packaging -- Design Sustainable design
    Resource Type:
    MOOC