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food service management
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Video
Air transport liberalisation has been marked by two major developments, i.e. the advent of the hub-and-spoke network and the emergence of Low Fare Airlines (LFAs). All major Full Service Network Carrier (FSNCs) have heavily relied on hub operations to effectively compete in the long-haul market against LFAs which until recently focused on point-to-point, short-haul services. Recent competiton dynamics, however, have led to the gradual blurring of the different airline business models. LFAs have now established strong bases in satellite/airports and/or in low-cost terminals of major airports. Moreover, they have introduced long-haul flights thus competing with FSNCs at a new level. The lecture will highlight all the above issues focusing on their strategic business and geopolitical implications for aiport hubs. It will also discuss how Hong Kong International Airport can build on its current advantages to play focal role in the new environment.
Event Date: 16/06/2017
Speaker: Prof. Andreas Papatheodorou (University of Aegean)
Hosted by: School of Hotel and Tourism Management
- Subjects:
- Hotel, Travel and Tourism
- Keywords:
- Airlines -- Rates Airports Hong Kong International Airport Aeronautics Commercial
- Resource Type:
- Video
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Others
In this learning activity you'll explore the food pyramid and the recommended services.
- Subjects:
- Health Sciences and Food Science
- Keywords:
- Food consumption Nutrition
- Resource Type:
- Others
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e-journal
Maxwell Scientific Publication Corp. operates as an independent science and technology publisher with a global reputation for quality products and services to contribute to the advancement of research knowledge. In this journal platform, you can find the articles which published under the open license. The journal including the disciplines:
Agricultural Sciences
Business Management & Economics Computer & Information Technology
Engineering
Food Science and Technology
Mathematics
Medicines
Social Sciences
- Subjects:
- Computing, Data Science and Artificial Intelligence, Economics, Management, Environmental Sciences, Biology, Physics, Health Sciences, Mathematics and Statistics, Chemistry, Medicine, and Food Science
- Keywords:
- Food industry trade Economics Social sciences Statistics Science Agriculture Technology Food science Fisheries Industrial management Mathematics Periodicals Life sciences Dairying Engineering Environmental sciences Aquatic sciences Information technology Medicine
- Resource Type:
- e-journal
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e-book
"This book is intended to give students a basic understanding of the various types and uses of ingredients used in the baking industry, and how certain ingredients, in particular grains and flours are produced, graded and processed in Canada. Understanding Ingredients for the Canadian Baker is one of a series of Culinary Arts books developed to support the training of students and apprentices in British Columbia's food service and hospitality industry. Although created with the Professional Cook and Baker programs in mind, these have been designed as a modular series, and therefore can be used to support a wide variety of programs that offer training in food service skills"--BC Campus website.
- Subjects:
- Food and Beverage
- Keywords:
- Baking Textbooks
- Resource Type:
- e-book
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e-book
"This book is intended to give students a basic understanding of nutritional information and labelling in the baking industry. In particular, there is a focus on Canadian regulations regarding labelling and merchandising of baked goods, as well as baking for customers with special diets, allergies, and intolerances. Nutrition and Labelling for the Canadian Baker is one of a series of Culinary Arts books developed to support the training of students and apprentices in British Columbia's food service and hospitality industry. Although created with the Professional Cook and Baker programs in mind, these have been designed as a modular series, and therefore can be used to support a wide variety of programs that offer training in food service skills"--BC Campus website.
- Subjects:
- Food and Beverage and Food Science
- Keywords:
- Baking Nutrition Textbooks Labels
- Resource Type:
- e-book
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e-book
"Modern Pastry and Plated Dessert Techniques is one of a series of Culinary Arts books developed to support the training of students and apprentices in British Columbia's food service and hospitality industry. Although created with the Professional Cook and Baker programs in mind, these have been designed as a modular series, and there for can be used to support a wide variety of programs that offer training in food service skills."--BC Campus website.
- Subjects:
- Food and Beverage
- Keywords:
- Textbooks Desserts Pastry
- Resource Type:
- e-book
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e-book
"Food Safety, Sanitation, and Personal Hygiene is one of a series of Culinary Arts open textbooks developed to support the training of students and apprentices in British Columbia's foodservice and hospitality industry. Although created with the Professional Cook, Baker and Meatcutter programs in mind, these have been designed as a modular series, and therefore can be used to support a wide variety of programs that offer training in foodservice skills. Other books in the series include: Workplace Safety Employability Skills Kitchen Management Meat Cutting and Processing Human Resource Management Baking Ingredients, Nutrition and Labelling Pastry and Plated Dessert Techniques The series has been developed collaboratively with participation from public and private post-secondary institutions"--BC Campus website.
- Subjects:
- Food and Beverage and Food Science
- Keywords:
- Food hling Hygiene Textbooks
- Resource Type:
- e-book
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MOOC
This course is about resonating with your experience and meaningfully engaging patients to make good decisions and to address the significance of interprofessional collaborations in health care. Service users’ experience and views across all points on health promotion, management and support services are crucial to developing optimal health care practice. Join Prof Elwynis a leader committed in Shared Decision Making (SDM) practice and research to promote high quality decision making. Taking into account the best scientific evidence available, he will explain to you how this collaborative process and the use of decision-aids help eliciting patients’ beliefs and integrating patient preferences and priorities to treatment options after thorough considerations of the trade-offs. Together, we are oriented to the interprofessional collaborative initiative that synergizes the strengths among health care allies toachieve optimal clinical practice and health outcomes. Renowned experts in various health care fields share their first hand experiences, eliciting profound insights and wisdoms about interprofessional collaborations. This is aspirational in learning to reflect, decipher, interpret and construct ways in enhancing effective coordination of care to meet health needs. Making sense of the SDM and IPC concepts and recognizing the available evidences and resources is crucial to enabling good team dynamics. Using a docu-drama, it takes you through a patient’s journey having a stroke due to his hidden assumptions in receiving treatment to atrial fibrillation (an abnormal heart rhythm). His attitude and struggles point to a challenging recovery process. Contemplate on how SDM and IPC could step in at different stages to improve health outcomes. Identifying gaps in the existing scientific evidence and services will help you to pursue influential strategies and design innovative programs or products to attain better outcomes. Your understanding and participation in this course will create positive impact over time in advancing the present health system to deliver the best possible outcomes to various stakeholders. We are excited to see your passion in affecting health decisions and determination in accomplishing excellent care delivery. Get connected with a global community of learners and simply enjoy gaining new ideas about making a difference in health care.
- Subjects:
- Health Sciences
- Keywords:
- Patient participation Clinical medicine -- Decision making Medical care -- Decision making
- Resource Type:
- MOOC
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Video
If you have a hotel management interview coming, or if you want to become a hotel manager, make sure you watch this interview tips video by Richard McMunn from beginning to end, as it will help you prepare fully and PASS! COMMON QUESTIONS ASKED ABOUT HOTEL MANAGER INTERVIEWS Q. What questions do they ask in a hotel interview? Q. How should I prepare for a hotel interview? Q. What questions should I ask a hotel manager? Q. Why do you want to be a hotel manager? Q. What are the duties of a hotel manager? HOTEL MANAGEMENT / MANAGER INTERVIEW QUESTIONS & ANSWERS Q1. Tell me about yourself and why you want to become a Hotel Manager? Q2. What are the most important skills and qualities needed within hotel management? Q3. Why do you want to work for our hotel? Q4. Explain how you’d resolve an issue with an extremely irate guest? Q5. Talk me through the steps you would follow when giving a member of the hotel team feedback on their performance? Q6. Give me some examples of outstanding customer service? Q7. Tell me about a situation when you went above and beyond what was required? Q8. Talk me through the steps you would follow to turn around an underperforming team within a hotel? Q9. Give me a brilliant example of when you provided outstanding customer service? Q10. What steps would take to improve the guest experience and customer service levels at the hotel? Q11. Talk me through the specific steps you would follow when dealing with a hotel guest complaint? Q12. A hotel guest calls down to reception at 4am to make a complaint. There are limited staff on duty. How would you deal with the complaint and what would you say to them? Q13. Where do you see yourself in 5 years' time? Q14. How would you build a strong working relationship with the other members of staff at the hotel you were managing? Q15. What’s the first thing you would when you start within this hotel management role? Q16. What style of management do you have? Q17. Have you ever managed a difficult team? If so, tell me what happened and what you learned from the experience? Q18. What are the major challenges facing the hotel industry over the next 5 to 10 years? Q19. Why do you want to leave your current job to become our hotel manager? Q20. What’s your biggest weakness? Q21. That’s the end of your Hotel Management interview. Do you have any questions for the panel?
- Course related:
- HTM4311 Hotel Professional Development
- Keywords:
- Hotel management -- Vocational guidance Hospitality industry -- Vocational guidance Employment interviewing Job hunting
- Resource Type:
- Video
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e-book
There are several textbooks for students whose majors include internships in human services, broadly defined, such case management, counseling, criminal justice, and social work. Most of these books are written in an academic format. Typically, it involves an introduction to a theoretical orientation that concerns working with others followed by a series of chapters devoted to learning professional skills associated with a given discipline. This approach is fine, as far as it goes, but also has two drawbacks. One is that the texts are usually sold by main stream publishers, which means they are expensive. Another is that they seldom address what might be described as the experiential dimension of the internship that most beginners face on their own. This new book addresses both concerns. The fact that it is offered as a free text addresses the first issue, of course, but the second one requires a new approach. It began with asking students to talk about what they experienced when going through their first internship and what they would tell others about how to make it a successful one. That work led to a structured narrative about basic practical topics, such as finding an internship, getting started there, making effective use of supervision, understanding ethics, appreciating cultural diversity, becoming competent, and completing the internship. The text includes descriptions, suggestions, and exercises. It may be used as either a primary course text or, due to its relative brevity, a supplemental one. Although the lead editor is an experienced clinician and professor who has supervised internships for a variety of human services majors over many years, the book was written with and for students to make it more readable and more useful.
- Keywords:
- Internship programs Academic achievement Textbooks
- Resource Type:
- e-book